Care and cleaning, Technical support, Warranty – UVP GelMax Imager User Manual

Page 12: Care and cleaning technical support warranty

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GelMax Imager

12

Care and Cleaning

Use only mild soap or detergent solution for cleaning. Do NOT use oil- or petroleum-based cleaners for the
cabinet. Ensure that the system is turned OFF and unplugged during cleaning.


Technical Support

UVP offers free lifetime technical support on all of its products and software. Should you have any questions
regarding the product’s use, operation or repair, contact UVP’s offices at the locations below, or visit
www.uvp.com.

If you are in North America, South

America, East Asia or Australia:

If you are in Europe, Africa, the

Middle East of Western Asia:

Call (800) 452-6788 or (909) 946-

3197, and ask for Technical Support

during regular business days, between

7:00 am and 5:00 pm, PST.

Call +44(0) 1223-420022, and ask for

Customer Service during regular

business days between 9:00 am and

5:30 pm.

E-mail your message to:

[email protected]

E-mail your message to: [email protected]

Fax Customer Service, and send it to

(909) 946-3597

Fax Customer Service, and send it to:

+44(0) 1223-420561

Write to: UVP, LLC 2066 W. 11

th

Street, Upland, CA 91786 USA

Write to: Ultra-Violet Products Ltd

Unit 1, Trinity Hall Farm Estate, Nuffield

Road, Cambridge CB4 1TG UK


Warranty

UVP's products are guaranteed to be free of defects in materials, workmanship and manufacture for one (1)
year from date of purchase. Consumable and disposable parts including, but not limited to tubes and filters, are
guaranteed to be free from defects in manufacture and materials for ninety (90) days from date of purchase.
Transilluminators carry a two (2) year warranty from date of purchase. If equipment failure or malfunction
occurs during the warranty period, UVP shall examine the inoperative equipment and have the option of
repairing or replacing any part(s) which, in the judgment of UVP, were originally defective or became so under
conditions of normal usage and service.

No warranty shall apply to this instrument, or part thereof, that has been subject to accident, negligence,
alteration, abuse or misuse by the end-user. Moreover, UVP makes no warranties whatsoever with respect to
parts not supplied by UVP or that have been installed, used and/or serviced other than in strict compliance with
instructions appearing in this manual.

In no event shall UVP be responsible to the end-user for any incidental or consequential damages, whether
foreseeable or not, including but not limited to property damage, inability to use equipment, lost business,
lost profits, or inconvenience arising out of or connected with the use of instruments produced by UVP. Nor
is UVP liable or responsible for any personal injuries occurring as a result of the use, installation and/or
servicing of equipment.

This warranty does not supersede any statutory rights that may be available in certain countries.

Doc-It is a registered trademark of UVP, LLC.
GelMax and Visi-Blue are trademarks of UVP, LLC.

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