Rockwell Automation 2711PC-xxxx PanelView Plus 6 Compact Terminals User Manual - Manual (Page 146)

146 Rockwell Automation Publication 2711PC-UM002B-EN-P - April 2014
Chapter 8 Troubleshooting
This table lists messages associated with each state and the corresponding status
or error codes.
Table 54 - Start-up Messages and Codes
State Message Description State Message Code Recommended Action
Common Start-up Messages
Boot loader attempting PC connection via USB device AutoTest OA Messages during this phase of startup are for information
purposes only.
Boot loader loads firmware image into RAM AutoTest E6
Boot loader jumps to operating system AutoTest FF
Operating system starts up Boot G0
Operating system registration and initialization Init H1 - JA
Machine Edition registration and initialization Init K1 - MA
Machine Edition load and execute Init ME
Firmware Installation and Loading
Load firmware image into RAM Update 1E Messages during firmware installation and loading are for
information purposes only.
Write firmware image to storage Update A5
Load factory-default firmware image into RAM Restore E6
Write factory-default firmware image to storage Restore A5
Restore factory-default configuration data Restore DC
Firmware validation (CRC/format) failure Fatal 1E A fatal error during firmware installation or loading is usually
recoverable by doing one of the following:
• From the maintenance menu, reset the terminal.
• From the maintenance menu, restore the factory defaults.
See page 153 for details on how to perform a restore.
• Re-install the firmware.
Refer to
Access Maintenance Operations on page 152 for
details on resetting terminal and restoring factory defaults.
Firmware failed to validate compatibility index of a firmware region Fatal 1F
Firmware update failure Fatal 0F
Firmware write to storage failure Fatal A5
Firmware stored image verification failure Fatal D2
Invalid or missing OS firmware image Fatal FF
Power on Self-test (POST) Failures
Failed RAM Fatal 03 A fatal error during POST is usually due to failed hardware:
• For failed RAM, replace the logic module (1000) or the
terminal (400 and 600).
• For stuck key, stuck touch, and failed backlight, replace the
display module.
Stuck key Fatal 31
Stuck touch Fatal 3A
Failed backlight Fatal 3B
Restore Operation Failures
Failed to initialize restore operation Fatal R0 A fatal error during a restore operation is usually recoverable
by resetting the terminal from the maintenance menu.
Refer to
Access Maintenance Operations on page 152 for
details on resetting the terminal.
Failed restore because of invalid header in .pvb file Fatal R1
Failed restore because of invalid header Fatal R2
Failed restore because of inability to write intermediate files to terminal Fatal R3
Failed restored because of corrupt .pvb file Fatal R4
Watch Dog
Watch dog reset Fatal 02
A watch dog reset is usually a momentary loss of control due
to a software failure. Monitor this error for recurrence and
remedial action.