Rockwell Automation 2711P PanelView Plus Terminal User Manual - Manual (Page 218)

218 Publication 2711P-UM001JEN-P - November 2009
Chapter 9 Troubleshoot the System
Application Does Not Run If the PanelView Plus application does not start, there may be a
problem with the .MER FactoryTalk View ME file. Check for a startup
screen and compatible version.
If a PanelView Plus application does not run on the terminal, there
may be a problem with the FactoryTalk View ME application. Verify
that a startup screen was configured and that the runtime file is a
compatible version.
If a PanelView Plus CE application does not run at startup, try to run
the application manually. If the application runs manually, then the
operating system may be starting up with an invalid shortcut path.
Check the shortcuts in the folder:
\Storage Card\Windows\StartUp
Check the syntax of each shortcut path in the Startup folder and verify
that a valid target application exists.
Check that the application is not missing components or required
DLLs. Remove and reload the application.
Configuration Mode Access To access Configuration mode while an application is running, your
FactoryTalk View ME application must contain a screen with a Goto
Configure Mode button. When the application is running, you can
press this button to access Configuration mode.
If a running application does not contain a Goto Configure Mode
button, you can access configuration mode during startup.
1. Restart the terminal.
The terminal goes through its startup sequence and will display
a white box in the lower left corner of the display.
2. On touch screen terminals, press the white box.
On keypad terminals, press the F1 key.
The terminal enters Configuration Mode.
TIP
If the terminal is configured to enter Configuration mode at
startup and does not, then reload the firmware.