Rockwell Automation 2090 Ultra3000 Servo Drives Integration Manual User Manual

Page 101

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Publication 2098-IN005C-EN-P — March 2008

Troubleshooting Your Ultra3000 Servo Drive

101

E20

Motor Encoder State Error

The motor encoder encountered an illegal
transition.

Replace the motor/encoder.

Use shielded cables with twisted pair
wires.

Route the feedback away from potential
noise sources.

Check the system grounds.

Verify that the unbuffered encoder
signals are not subjected to EMI in the
CN1 cable. Remove these signals from
the CN1 cable if they are not being
used.

Verify that the motor has a
high-frequency bond to the drive’s
enclosure panel.

Verify that any stage connected to the
motor shaft (for example using a ball
screw) has a high-frequency bond to the
machine frame and the drive’s
enclosure panel.

Bad encoder.

Replace motor/encoder.

E21

Auxiliary Encoder state error

The auxiliary encoder encountered an
illegal transition.

Use shielded cables with twisted pair
wires.

Route the encoder cable away from
potential noise sources.

Faulty encoder, replace encoder.

Check the ground connections.

Setup time violation for Step/Direction or
CW/CCW input.

Check timing of Step/Direction or CW/
CCW inputs to determine if setup time
requirements are being met.

E22

Motor Thermal Protection Fault

The internal filter protecting the motor
from overheating has tripped.

Reduce acceleration rates.

Reduce duty cycle (ON/OFF) of
commanded motion.

Increase time permitted for motion.

Use larger Ultra3000 and motor.

Check tuning.

E23

IPM Thermal Protection Fault

The internal filter protecting the drive from
over heating has tripped.

Reduce acceleration rates.

Reduce duty cycle (ON/OFF) of
commanded motion.

Increase time permitted for motion.

Use larger Ultra3000 and motor.

Check tuning.

E24

Excess Velocity Error

Velocity error limit was exceeded.

Increase time or size of allowable error.

Reduce acceleration.

Check tuning.

E25

Sensor Not Assigned

Homing or registration motion was
attempted without a sensor assigned.

Assign a sensor to a digital input.

E26

User-specified Velocity Fault

User-specified velocity level was
exceeded.

Increase to a less restrictive setting.

E27

Axis Not Homed

Absolute positioning was attempted
without homing.

Verify homing sequence.

Error

Code

Problem or Symptom

Possible Cause

Action/Solution

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