Rockwell Automation 2090 Ultra3000 Servo Drives Integration Manual User Manual

Page 102

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Publication 2098-IN005C-EN-P — March 2008

102

Troubleshooting Your Ultra3000 Servo Drive

E28

Motor Parameter Error

Parameter loaded from smart encoder or
received from SERCOS controller is
incompatible with the drive.

Select a different motor through the
SERCOS controller.

Select a different motor.

E29

Encoder Output Frequency Exceeded

Encoder output frequency exceeds the
maximum user-specified value. This only
applies when the encoder output is
synthesized by the drive.

Increase the encoder output maximum
frequency parameter.

Decrease the encoder interpolation
parameter.

Increase the encoder output divider
parameter.

E30

Encoder Communication Fault

Communication was not established with
an intelligent encoder.

Verify motor selection.

Verify the motor supports automatic
identification.

Verify motor encoder wiring.

E31

Encoder Data

Encoder data is corrupted.

Replace the motor/encoder.

E32

Sine/Cosine Encoder Frequency Limit
Exceeded

Maximum frequency of the sine/cosine
circuitry has been exceeded.

Decrease velocity.

Use encoder with lower resolution
(before interpolation).

E33

Absolute Position Exceeds Position
Rollover

Motion is commanded to a position outside
the position rollover range.

An absolute index is initiated that
specifies a position outside the position
rollover range.

A homing cycle is initiated with the
home position outside the position
rollover range.

A define home is initiated with the
home position outside the position
rollover range.

A preset position is initiated that
specifies a position outside the position
rollover range.

Set motion command to a position within
the position rollover range.

E34

Ground Fault

Wiring error.

Check motor power wiring.

Motor internal ground short.

Replace motor.

Internal malfunction.

Disconnect motor power cable from drive
and enable drive with current limit set to 0.
If fault remains, call your Allen-Bradley
representative. If fault clears, then a wiring
error or motor internal problem exists.

E35

Precharge Fault

Low ac input voltage.

Check input ac voltage on all phases.

Internal malfunction.

Call your Allen-Bradley representative.

E36

Power Circuitry Overtemperature

Excessive heat exists in the power circuitry.

Reduce acceleration rates.

Reduce duty cycle (ON/OFF) of
commanded motion.

Increase time permitted for motion.

Use larger Ultra3000 and motor.

Check tuning.

E37

AC Line Loss

One or more phases of the input ac power
is missing.

Check input ac voltage on all phases.

Error

Code

Problem or Symptom

Possible Cause

Action/Solution

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