Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 2090 Ultra3000 Servo Drives Integration Manual User Manual

Page 180: New product satisfaction return

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Publication 2098-IN005C-EN-P — March 2008

Supersedes Publication 2098-IN005B-EN-P — August 2004

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation
Support

Rockwell Automation provides technical information on the Web to assist
you in using its products. At http://support.rockwellautomation.com, you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24
hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial
help in getting your module up and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is
not functioning, it may need to be returned.

United States

1.440.646.3434
Monday – Friday, 8am – 5pm EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for
return procedure.

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