Rockwell Automation 2090 Ultra3000 Servo Drives Integration Manual - Manual (Page 98)

Publication 2098-IN005C-EN-P — March 2008
98 Troubleshooting Your Ultra3000 Servo Drive
General Troubleshooting Refer to the Error Codes section below to identify problems, potential
causes, and appropriate actions to resolve the problems. If problems
persist after attempting to troubleshoot the system, please contact
your Rockwell Automation sales representative for further assistance.
Determine Ultra3000 Drive Status
Error Codes
The following list of problematic symptoms (no error code shown)
and problems with assigned error codes is designed to help you
resolve anomalies.
When a fault is detected, the seven-segment status indicator will
display E followed by the flashing of the two-digit error code, one
digit at a time. This is repeated until the problem is cleared.
Seven-segment Status Indicator Error Codes
Ultra3000 Drives with the
Logic Power Status Indicator ON
Status Indicator Then
2098-DSD-xxx, 2098-DSD-xxxX,
2098-DSD-HVxxx, or 2098-DSD-HVxxxX
Actively cycling segments in a full circle
Your Ultra3000 drive is ready.
2098-DSD-xxx-DN, 2098-DSD-xxxX-DN,
2098-DSD-HVxxx-DN, 2098-DSD-HVxxxX-DN
Your Ultra3000 drive is ready.
2098-DSD-xxx-SE or 2098-DSD-HVxxx-SE
drive
Displaying a fixed 4 Your Ultra3000 drive is ready.
All Ultra3000 drives
Flashing E followed by two numbers
Your Ultra3000 drive has an error. Proceed to
the section Error Codes below.
Flashing L
Your Ultra3000 drive is in an Overtravel
condition and motion restrictions are in effect.
Error
Code
Problem or Symptom Possible Cause Action/Solution
Power (PWR) indicator not ON
No ac power or auxiliary logic power.
Verify ac power or auxiliary +5V logic
power is applied to the Ultra3000.
Internal power supply malfunction. Call your Allen-Bradley representative.
Power (PWR) indicator is ON, but
seven-segment status indicator is OFF.
Note: This only applies to Ultra3000
models 2098-DSD-005, 2098-DSD-010, and
2098-DSD-020.
Externally applied +5V auxiliary power
supply voltage is too low.
Verify that the external +5V auxiliary power
supply (as measured at the drive terminals)
reads between 5.10V and 5.25V.
Motor jumps when first enabled
Motor wiring error. Check motor wiring.
Incorrect motor chosen. Verify the proper motor is selected.
Digital I/O not working correctly I/O power supply disconnected. Verify connections and I/O power source.
E01 Non-Volatile Memory Endurance Exceeded
Range of motion and number of home
position definitions during the product life
exceeds the maximum allowed (applies
only to systems with absolute feedback).
This is an unrecoverable fault, the drive
must be sent back to the factory.