Customer service – Bosch maxx 800 Series User Manual

Page 27

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27

Customer Service

The washing machine requires no

special care other than the care and

cleaning noted previously. If you are

having a problem with your washing

machine, please refer to page 24

before calling for service.

If service becomes necessary, contact

your dealer or installer or an authorized

service center. Do not attempt to repair

the appliance yourself. Any work

performed by unauthorized personnel

may void the warranty.

If you are having a problem with your

washing machine and are not pleased

with the service you have received:

q

First, please contact your installer

or the Authorized Service

Contractor in your area and

explain to them why you are not

satisfied. This will usually correct

the problem.

q

If after working with your installer

or service technician the problem

still has not been resolved to your

satisfaction, please let us know

either by writing to us at:

BSH Home Appliances

5551 Mc Fadden Ave.

Huntington Beach, CA 92649
or calling us:

1-800-944-2904

If writing or calling, please provide the

following information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem occurred
- Explanation of Problem

If writing, please also include a daytime

telephone number and a copy of the

sales invoice.

You will find the model number and

serial number on the rating plate

located on the housing and is visible

with the door open.

The image below shows the

approximate location of the rating plate.

The model number has a rectangle

around it. The serial number is located

below the model number.
An example is shown below.

The manufacturer reserves the right to

make changes in the product or

manual without notification.

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