Cozzia 16019 User Manual

Cozzia Furniture

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4

● Please consult your doctor if you are in doubt as to whether or not you should

use this massage chair.

● Please consult a doctor before using the massage chair if you are pregnant,

undergoing any medical treatment, using a medical electronic device such as

a pacemaker, or are experiencing any of the following: Malignant tumor, heart

disease, back pain, abnormal or curved back bone, osteoporosis or acute illness.

● If you experience pain while using the massage chair, stop using it immediately

and consult your doctor.

● Never use a massage function on swollen or inflamed parts of the body.

● DO NOT use the massage chair for more than 30 minutes at a time.

● DO NOT use the massage chair where aerosol (spray) products are being used

or where oxygen is being administered.

● This massage chair is a non-professional product designed to provide a

comfortable massage and should not be substituted for appropriate medical

treatment.

● If the supply cord is damaged, it must be replaced by the manufacturer, its service

agent or similarly qualified persons in order to avoid a hazard.

3

Safety Precautions

02

When using the massage chair, basic precautions should always be followed to

reduce the risk of electric shock, burns, fire or injury to persons. Please read the

following precautions before using the massage chair.

● Make sure the power plug is securely inserted into a proper electrical outlet to

reduce the risk of short-circuit and fire.

● Always unplug the massage chair from the electrical outlet immediately after

using and before cleaning.

● DO NOT use the massage chair in areas where the humidity is high such as a

sauna or steam room.

● DO NOT use the massage chair outdoors and avoid areas with direct sunlight.

● If the electricity is off, turn the power switch to the OFF position and unplug the

massage chair form the electrical outlet to prevent any damages to your chair

when the electricity comes back on.

● Never plug/unplug the power cord plug socket with wet hands.

● Close and continuous supervision is necessary when the massage chair is used

by, on or near children or disabled persons.

● No more than one person should use the massage chair at a time.

● The massage chair is intended to be used as described in the Instruction Manual.

Do not use any attachments other than those recommended.

● DO NOT attempt to stand or sit on the backrest or footrest in order to prevent

accident, injury or damage to the chair.

● Avoid falling asleep while using the massage chair.

● Always keep the massage chair clean, and never insert any objects into or

around the gaps of the massage chair.

● DO NOT move the massage chair by pulling on the power supply cord.

● Make sure there are no children, pets or other obstacles behind or underneath

the massage chair.

● If you find any rips or tears in the fabric of the massage chair contact our service

department.

● This massage chair is designed for household use and should not be used in

non-residential settings.

1

Table of Contents

Thank you for purchasing the EC-599C Massage Chair.

Before using your massage chair, please read the contents of this

instruction manual and refer to it when needed.

Luxury Features ………………………..………....…… 2

Safety Precautions ………………………..…………… 3 - 4

Chair Components ……………..........……….......…… 5 - 6

Chair Installing …………………………………….....… 7 - 9

Moving the Chair ……………………………………..… 9

Grounding Instructions ……………………...........…… 10

Chair Specifications ……………………………….....… 11

Operation Guide ……………………………………...… 12-16

Troubleshooting ………………………………...……… 17

Warnings ………………………….....…....................… 18

Consumer Warranty ……………………..............….… 19-21

Warranty Card (Attachment)

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* Do not use water and other cleaning detergents on the massage chair.
* Do not stack, stab, slit or harshly pull on the surface of the massage chair.
* Gently press the buttons during operation and avoid hitting the buttons with

hard objects.
* Pull out the power supply plug after each use.
* Do not use the massage chair for more than 30 minutes at a time.

Warnings

18

17

6

7

16

15

8

9

14

13

10

Troubleshooting & Product Maintenance

09

This massage chair is controlled by a microcomputer and is susceptible to power

surges of +10 to -10%.

The following situations may display in the event of a power surge:

1. Make sure the chair is plugged

into a working outlet.

2. Turn the power OFF and then ON

again.

1. Check to see that the plug is well

connected and working.

2. Make sure that the massage chair

switch is turned to the “I” position.

The massage chair is connected

to the power supply but is not

functioning.

The remote control works, but the

massage chair is not functioning.

The massage chair may have

overheated due to prolonged use.

Turn off the power and allow the chair

to cool for 30-50 minutes.

Both the remote control and the

massage chair are not functioning.

Situation

Solution

11

Grounding Instructions

06

Fully insert the plug into an appropriate outlet.

An improper equipment-grounding conductor may result in electric shock. Contact

a qualified electrician if you are not sure that the product is properly grounded. Do

not modify the plug that is included with the massage chair. If the plug does not fit

the outlet, contact a qualified electrician to install an outlet to fit the massage chair

plug.

12

Chair Specifications

07

Model No.
Rated Voltage
Rated Frequency
Rated Power Consumption
Timer
Max Time Rate

Dimensions(LxWxH)

Weight

Length of Wire

Usage Condition

Storage Condition

Description

Specifications

EC-599C
120V ~
60Hz
180W
15 minutes
60 minutes
Shipping dimensions: 49.3" x 31" x 34.3"
Reclined dimensions: 65" x 28.7" x 33.5"
Upright dimensions: 45" x 28.7" x 49"
Gross weight: 207 lbs.
Net weight: 163 lbs.
Controller wire: 1.3m
Power supply wire: 2.2m
Temperature: 10°~ 40°
Humidity: 30-85 RH
Temperature: 20°~ 60°
Humidity: 30-85 RH

2

Luxury Features

01

● Auto-scanning automatically or manually customizes a personal massage
specifically for each user.
● Invigorating air pressure system in seat and calves.
● Six pre-programmed massage sessions with customizable speed, width and
intensity.
● Ability to manually program any combination of massage techniques and to
adjust rollers to desired location for kneading and Tapping techniques.
● Fifteen-minute program duration with automtic shut off.
● User-friendly LCD remote controller.
● Ergonomically designed for optimum comfort.

Cozzia EC-599C Luxury Massage Chair

The Luxury Massage Chair is controlled by a microcomputer that performs a variety
of intelligent massage techniques and combinations that are designed to soothe sore
muscles, alleviate stress and fatigue, increase metabolism and energy, and improve
blood circulation.

Chair Components

03

04

Massage Chair Control Buttons

1. ON/OFF
Massage chair power switch

Press this key once will turn on the backlight of the LCD screen. Press any button to

begin the massage functions.

Press this key again, the massage chair stops operating and resets automatically to

enter into a standing mode.

2. DEMO
Press this button for a brief demonstration of the features of the EC-599C Massage

Chair.

3/4. RECLINE/RESTORE
Massage Angle Adjustment Control Buttons

When plugging in, the massage chair enters into ready state. At the moment you can

adjust the massage chair angle freely by pressing the RECLINE/RESTORE key to

enjoy more ideal massage, no matter whether the massage machine is running or

not. Press button once to adjust the backrest and footrest to a comfort position.

Press the button again to confirm the position.

5/6. RAISE/RESTORE
When plugging in, the massage chair enters into ready state. At the moment you can

adjust the footrest angle freely by pressing the RAISE/RESTORE key to enjoy more

ideal massage, no matter whether the massage machine is running or not.

Press button once to adjust the footrest to a comfort position.

Press the button again to confirm the position.

These two keys are used to adjust footrest angle with intelligent electromotion for

achieving more ideal and comfortable massage angle.

The footrest will move from 5 to 90 degree when pressing RAISE/RESTORE key

until to your ideal angle and then undo.

The massage chair will keep all massage function when doing the adjustment.

AUTO PROGRAM

Six pre-programmed massage session are activated by pressing the following

buttons: REJUVENATE, REFRESH, DESTRESS, NECK SHOULDER,

BACK LUMBAR, SEAT CALVES.

Manual Back Massage Programming
7. SHIATSU

Shiatsu Function Start/Stop Control Button

Press this key once to activate the synchronal shiatsu function for symmetrical and

vigorous shiatsu action on the body's reflex points.

Press this key again to exit this function.

Press the FAST/SLOW button to adjust the speed of massage while the Shiatsu

function is activated.

8. KNEADING

Kneading Function Start/Stop Control Button

Press this key once to activate the kneading function for vigorous kneading action on

the body's reflex points.

Press this key again to exit this function.

Press the FAST/SLOW button to adjust the speed of massage while the kneading

function is activated.

9. TAPPING

Tapping Function Start/Stop Control Button

Press this key once to activate the tapping function for vigorous tapping action on the

body's reflex points.

Press this key again to exit this function.

Press the WIDTH button and Speed button to adjust the TAPPING width and speed

of massage while the tapping function is activated.

10. ROLLING

Rolling Function Start/Stop Control Button

Press this key once to activate the rolling function for vigorous rolling action on the

body's reflex points.

Press this key again to exit this function.

Press the WIDTH button to adjust the width of massage while the Rolling function is

activated.

11/12. FAST/SLOW

Speed Adjustment Buttons

Press these two keys to activate the intensity adjustment function on the relative

massage action to control the massage intensity of current mode.

Press these two keys to switch from fast to slow or slow to fast with circular

adjustment.

13/14/15. WIDTH
Width Adjustment Buttons

Under the mode of Tapping and Rolling, press this key once to switch massage width

within Wide/Medium/Narrow to satisfy different users' demands. But it is invalid

under Kneading mode.

16/17. UP/DOWN
Position Adjustment Button fot Spot or Partial Massage

These keys are used for adjusting backrest massage position to achieve spot

massage.

Press UP and DOWN keys continuously until the massage wheel rolls to ideal

position and then undo the key to get the spot massage function.

Press ROLLING key to eliminate spot function.

18. PARTIAL
Partial Back Massage

Backrest massage Position Selection key is your convenient choice for backrest spot

massage.

Press this key to massage within ±8cm up-and-down under current massage mode.

Press this key again to exit this function.

19. SPOT
Spot Back Massage

The backrest spot massage choice key is your convenient choice for backrest spot

massage.

Press this key to massage under current massage mode.

Press this key again to exit this function.

20. VIBRATE (SEAT)
Seat Vibration Control Button
Press this key once to activate seat vibrating massage function for comfortable
vibrating massage enjoyment.
Press this key again to exit the function.

Setting Air Squeeze

21. KNEAD (CALVES)
Calves kneading Function Control Button
Press this key once to activate calves kneading massage function for comfortable
kneading massage enjoyment.
Press this key again to exit the function.

22. SEAT
Seat Air Squeeze Control Button
Press this key to activate seat air squeezing key for comfortable waving massage.
Press this key again to exit the function.

23. LEG REST
Calves Air Squeeze Control Button
Press this key to activate calves air squeezing key for comfortable squeezing
massage.
Press this key again to exit the function.

24. INTENSITY(Seat and Calved)
Press this key once to increase the intensity of seat & calves air massage
Press again to circulate from weak to strong.
Press this key once to decrease the intensity of seat & calves air massage
Press again to circulate from strong to weak.

Operation Guide

08

05

Moving the Chair

MASSAGING POSITION

Roller

Roller

Step 3:

Unfold the backrest until you hear a “click” sound.

Step 4:

Attach the backrest pad and the pillow pad with the zipper, hook and loop fasteners.

1 2
3 4

Step 5: (Optional)

Remove the spare pad located in the backrest cover for a deeper massage.

Step 2:

Insert the wire plugs into the seat as demonstrated in PIC 1.

Note: Insert black to black and gray to gray, otherwise damage to the chair may result.

Black

Grey

Grey

Black

PIC 1

Step 1:

When setting up the chair, make sure there is at least two feet of space behind the

backrest and two feet of space in front of the footrest.

at least 2 ft.

at least 2 ft.

Remote Controller

Backrest

Backrest

Pillow Pad

Backrest Pad

Spare Pad

Side Panel

Seat Pad

Armrest

Footrest

Wheels

Chair Supporter

Power switch

1. Restore the footrest to its original position.

2. Hold down on the top of the backrest and tilt approximately 45 degrees. Move the

chair using the wheels as the fulcrum.
Note:

1) Always return the footrest to its original length and restore it to its original position

before moving the chair. Otherwise, injury during movement may result.

2) Do not move the chair while a person is seated on it.

3) Place a mat on the floor and gently roll the chair over it to avoid damaging the floor.

Chair Installation

RAISE

RECLINE

RECLINE

RAISE

RESTORE

RESTORE

RESTORE

RESTORE

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COZZIA Consumer Warranty

COZZIA products have the following warranty:

COZZIA’s massage chairs,

motion upholstery and home theater massage seating provide a one year in-home

service warranty and a two-year parts warranty. COZZIA customer service will not

issue Return Material Authorizations (RMAs) for products. COZZIA products will be

either repaired by the consumer or by an in-home technician. COZZIA will not issue

Return Material Authorizations (RMAs) for buyer’s remorse.

SERVICE AND TECHNICAL SUPPORT

Consumers may contact COZZIA’s customer service department at 1-877-977-0656

between 9:00 am and 5:00 pm PST, Monday through Friday or email us at

[email protected] or visit our web at www.cozzia-usa.com for warranty or

service issues.

Consumers are required to provide the unit serial number and dated proof of

purchase (sales receipt) when they contact the COZZIA service department

regarding a repair.

A COZZIA customer service representative will attend to most consumer inquiries,

but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a "per incident" basis. COZZIA customer service

will verify that the unit has failed and provide instructions for repairing a unit. All

applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be

charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

EXTENDED WARRANTIES:

Cozzia offers extended warranty programs to enhance ownership of Cozzia

product. Extended warranty provides: 3-year limited repair or replacement massage

chair warranty with on-site service.

Please visit www.cozzia-usa.com for the latest terms and pricing for extended

warranties.

Floor Models and Demonstration Units have a prorated warranty period

that begins the day the model is placed on the floor and connected to an

electrical outlet by the retail partner. Proof of purchase is required in order

to obtain warranty service and parts. Non-warranty parts and service are

available at a “per incident” charge.
Warranty Coverage Period - Warranty coverage starts at the time that the

consumer PURCHASES their chair. Proof of purchase is required for all

warranty repairs. The warranty time period is measured by continuous

calendar days based on a seven-day week.
Field Service – COZZIA customer service department will diagnose and

schedule an authorized service provider to repair the chair in the

consumer's residence.
Parts - All parts deemed necessary for repairs will be shipped to the

consumer at no charge by the COZZIA service department.

PRODUCT REPAIRS

Many COZZIA product repairs may be performed by the consumer in their own home

with parts and instructions supplied by COZZIA such as remote controller

replacements that don’t require a technician.

Canadian consumers may contact COZZIA's customer service department at
1-877-977-0656

between 9:00 am and 5:00 pm PST, Monday through Friday for

warranty or service issues.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

● Warranties are only valid in the 48 contiguous United States and Canada

and are contingent upon the consumer operating the chair according to the

corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any

accessories or enhancements.
● Field service requires pre-approval and must be performed by COZZIA’s

authorized field service personnel. Field service is only available in the

United States and in major metropolitan areas in Canada.

● Softening of foams and filling composites in pillows, pads, and memory

foam occurs naturally and does not constitute a defect under this warranty.
● Fading, wear and piling of fabrics occurs naturally and does not constitute

a defect under this warranty.
● Natural markings, grain and dye variations in leather do not constitute a

defect under this warranty.
● Warranties do not cover any loss or damage resulting from improper

installation, unauthorized repairs or modifications, improper use of

electrical/power supply, loss of power, dropped product, a malfunction or

damage of an operating part from failure to provide manufacturer's

recommended maintenance, transportation damage, theft, abuse, misuse,

neglect, vandalism or environmental conditions (fire, floods, rust, corrosion,

sand, dirt, windstorm, hail, earthquake or exposure to weather conditions),

loss of use during the period the product is at a repair facility, or otherwise

awaiting parts or repair.
● Damage due to shipping and handling does not constitute a defect under

this warranty.
● Under no circumstance shall COZZIA or its representatives be liable for

indirect, consequential, or incidental damages (including damages for lost

profits, business interruption, bodily injury, medical and the like), even if

any party has been advised of the possibility of such damages.
● Warranties are non-transferable and shall be in lieu of any other warranty,

express or implied, including but not limited to any implied warranty or

merchantability or fitness for particular use.
● COZZIA’s sole liability and the purchaser's exclusive remedy shall be for

the repair, or at COZZIA’s option, for the replacement of the defective part.

Not withstanding the above, if replacements parts for defective materials

are not available, COZZIA reserves the right to make substitutions in lieu

of repair or replacement.

All warranties begin on the DATE OF PURCHASE; no allowance or
extension is offered for delivery and/or installation.
● Warranties do not apply to rental, business, commercial, institutional or

other non-residential users.

Product Serial No. (located on product):

Purchase Price: Model No:

Date Purchased:

First Name: Last Name:

Address:

City: State: Zip:

Phone:

Email:

Please mail to:
Cozzia USA LLC
14251 E Don Julian Rd
City Of Industry CA 91710
Tel: 1-877-977-0656
Fax: 1-800-521-4712

WARRANTY REGISTRATION FORM

Warranty Card

Instruction Manual EC-599C

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