Cozzia 16020 User Manual

Cozzia Furniture

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6

Luxury Features

01

Safety Precautions

02

Chair Components

03

1

Table of Contents

Thank you for purchasing the EC-589C Luxury Massage Chair.

Before using your massage chair, please read the contents of this instruction

manual and refer to it when needed.

Luxury Features ................................................... 2

Safety Precautions .............................................. 3-4

Chair Components .............................................. 5-6

Chair Installation & Moving .................................. 7-11

Grounding Instructions ........................................ 12

Chair Specifications ............................................. 13

Operation Guide ................................................... 14-18

Troubleshooting & Product Maintenance ............. 19

Warnings .............................................................. 20

Consumer warranty ............................................. 20-22

Warranty Card

(Attachment)

Therapeutic massage includes: kneading, tapping, rolling, dual-action and vibration

techniques.
● Auto-scanning automatically or manually customizes a personal massage

specifically for each user.
● Invigorating air pressure system in seat and footrest.
● Six pre-programmed massage sessions with customizable strength, speed

and intensity.
● Three partial massage modes in neck/shoulder, back/lumbar, and seat/calves.
● Ability to manually program any combination of massage techniques and adjust

rollers to desired location for kneading and tapping techniques.
● Adjustable speed, strength, modes, direction, and shoulder width.
● One-touch power recline (back and legs move separately).
● Fifteen-minute program duration with automatic shut-off.
● User-friendly LCD remote controller.
● Ergonomically designed for optimum comfort.

COZZIA EC-589C Luxury Massage Chair

The Luxury Massage Chair is controlled by a microcomputer that performs a variety
of intelligent massage techniques and combinations that are designed to soothe sore
muscles, alleviate stress and fatigue, increase metabolism and energy, and improve
blood circulation.

MASSAGING POSITION

Wheels

Roller

Remote Controller

Backrest

Pillow Pad

Backrest Pad

Spare Pad

Side Panel

Seat Pad

Armrest

Footrest

Controller Stand

When using the massage chair, basic precautions should always be followed to

reduce the risk of electric shock, burns, fire or injury to persons. Please read the

follow precautions before using the massage chair.

*

Make sure the power plug is securely inserted into a proper electrical outlet to

reduce the risk of short-circuit and fire.

*

Always unplug the massage chair from the electrical outlet immediately after

using and before cleaning.

*

DO NOT use the massage chair in areas where the humidity is high such as a

sauna or steam room.

*

DO NOT use the massage chair outdoors and avoid areas with direct sunlight.

*

If the electricity is off, turn the power switch to the OFF position and unplug the

massage chair from the electrical outlet to prevent any damage to the chair

when the electricity comes back on.

*

Never plug/unplug the power cord plug socket with wet hands.

*

Close and continuous supervision is necessary when the massage chair is

used by, on or near children or disabled persons.

*

No more than one person should use the massage chair at a time.

*

The massage chair is intended for use as described in the Instruction Manual.

Do not use any attachments other than those recommended by COZZIA.

*

DO NOT attempt to stand or sit on the backrest, armrest or footrest in order to

prevent accident, injury or damage to the chair.

*

Avoid falling asleep while using the massage chair.

*

Always keep the massage chair clean, and never insert any objects into or

around the gaps of the massage chair.

*

DO NOT move the massage chair by pulling on the power supply cord.

*

Make sure there are no children, pets or other obstacles behind or underneath

the massage chair.

*

If you find any rips or tears in the fabric of the massage chair contact the

COZZIA service department and stop using the chair immediately.

*

This massage chair is designed for household use and should not be used in

non-residential settings.

*

Please consult your doctor if you are in doubt as to whether or not you should

use this massage chair.

*

Please consult a doctor before using the massage chair if you are pregnant,

undergoing any medical treatment, using a medical electronic device such as

a pacemaker, or are experiencing any of the following: Malignant tumor, heart

disease, back pain, abnormal or curved back bone, osteoporosis or acute illness.

*

If you experience pain while using the massage chair, stop using the chair

immediately and consult your doctor.

*

Never use a massage function on swollen or inflamed parts of the body.

*

DO NOT use the massage chair for more than 30 minutes at a time.

*

DO NOT use the massage chair where aerosol (spray) products are being used

or where oxygen is being administered.

*

This massage chair is a non-professional product designed to provide a comfortable

massage and should not be substituted for appropriate medical treatment.

*

If the supply cord is damaged, it must be replaced by the manufacturer, its service

agent or similarly qualified persons in order to avoid a hazard.

7

Chair Installation & Moving

04

Step 1:

When setting up the chair, make sure there is at least two feet of space behind the

backrest and two feet of space in front of the footrest.

at least 2 ft.

at least 2 ft.

Step 2:

Lift the backrest, then lower the backrest into the seat brackets. Securely lock the

flat head bolts into both sides of the seat.

Note: Carefully unwrap the armrest to avoid scratching during installation.

PIC 2

PIC 1

A:Flat Head Bolt (on the backrest)
B:Holder (on the seat )

A

B

A

C

D

B

8

18

Black

Grey

Grey

Black

Attach the connecting rod and the U stay fork of the reclining actuator with the flat head

rivet, and secure with a split pin as demonstrated in PIC 3 and PIC 4.

A. Connecting rod (on the backrest)

B. U stay fork of reclining actuator (on the seat)

C. Flat head rivet

D. Split pin

Insert the wire plugs into the seat as demonstrated in PIC 5.

Note: Insert black to black and gray to gray, otherwise damage to the chair may result.

Grey

Black

PIC 5

PIC 3

A

B

A

C

B

PIC 4

9

15

Step 3:

Unfold the backrest until you hear a “click” sound.

Note: To separate the backrest from the seat, press the “stopper” as demonstrated in

PIC 6, then repeat Step 3 and Step 2.

Step 4:

Attach the backrest pad and the pillow pad with the hook and loop fasteners.

1 2
3 4

PIC 7

PIC 6

PIC 8

PIC 9

PIC 10

PIC 11

Step 5

Install the controller stand by tightening the screw as demonstrated in PIC 9.

Step 6

Connect the remote controller wire plugs as demonstrated in PIC 10.

Step 7 (Optional)

Remove the spare pad located in the backrest cover for a deeper massage.

11

Moving the chair

wheels

wheels

1. Restore the footrest to its original position.

2. Hold down on the top of the backrest and tilt approximately 45 degrees. Move the

chair using the wheels as the fulcrum.

Note:

1) Always return the footrest to its original length and restore it to its original position

before moving the chair. Otherwise, injury during movement may result.

2) Do not move the chair while a person is seated on it.

3) Place a mat on the floor and gently roll the chair over it to avoid damaging the floor.

12

Grounding Instructions

05

14

Operation Guide

07

Fully insert the plug into an appropriate outlet.

An improper equipment-grounding conductor may result in electric shock. Contact

a qualified electrician if you are not sure that the product is properly grounded. Do

not modify the plug that is included with the massage chair. If the plug does not fit

the outlet, contact a qualified electrician to install an outlet to fit the massage chair

plug.

13

Chair Specifications

06

Model No.
Rated Voltage
Rated Frequency
Rated Power Consumption
Timer
Max Time Rate

Dimensions(LxWxH)

Weight

Length of Wire

Usage Condition

Storage Condition

Description

Specifications

EC-589C
120V ~
60Hz
200W
15 minutes
60 minutes
Shipping dimensions: 52" x 30" x 34"
Reclined dimensions: 77" x 29" x 27.5"
Upright dimensions: 41" x 29" x 47"
Shipping weight: 231 lbs.
Chair weight: 176 lbs.
Controller wire: 1.3m
Power supply wire: 2.2m
Temperature: 10°~ 40°
Humidity: 30-85 RH
Temperature: 20°~ 60°
Humidity: 30-85 RH

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19

Troubleshooting & Product Maintenance

08

This massage chair is controlled by a microcomputer and is susceptible to power

surges of +10 to -10%.

The following situations may display in the event of a power surge:

1. Make sure the chair is plugged

into a working outlet.

2. Turn the power OFF and then ON

again.

1. Check to see that the plug is well

connected and working.

2. Make sure that the massage chair

switch is turned to the “I” position.

The massage chair is connected

to the power supply but is not

functioning.

The remote control works, but the

massage chair is not functioning.

The massage chair may have

overheated due to prolonged use.

Turn off the power and allow the chair

to cool for 30-50 minutes.

Both the remote control and the

massage chair are not functioning.

Situation

Solution

10

16

PIC 9

PIC 10

PIC 11

Insert the power cord plug into an electrical outlet.

Turn the power switch to the “I” position for idle mode.

ON/OFF function is available in idle mode.

KNEADING & TAPPING

Kneading & Tapping Function Start/Stop Control Button

Press this button once to activate the kneading and tapping massage

function for a full back massage.

Press the button again to stop the kneading and tapping massage function.

Press the FAST/SLOW button to adjust the speed of the massage while

the kneading and tapping function is activated.

KNEADING

Kneading Function Start/Stop Control Button

Press this button once to activate the kneading function for a full back

massage.

Press the button again to stop the kneading massage function.

Press the FAST/SLOW button to adjust the kneading speed while the

kneading function is activated.

TAPPING

Tapping Function Start/Stop Control Button – 3 levels of width (narrow,

medium, wide)

Press this button once to activate the tapping function for a full back

massage at medium width and speed.

Press the button again to stop the tapping massage function.

Press the WIDTH button and the SPEED button to adjust the tapping

width and speed while the tapping function is activated.

ROLLING

Rolling Function Start/Stop Control Button – 3 levels of width (narrow,

medium, wide)

Press this button once to activate the rolling function for a full back

massage at medium width.

Press the button again to stop the rolling massage function.

Press the WIDTH button to adjust the rolling width while the rolling

function is activated.

Note: kneading, tapping, kneading & tapping and rolling functions cannot be combined.

WIDTH

Width Adjustment Buttons for Tapping and Rolling Functions

When the tapping and rolling functions are activated these three

buttons adjust the width of movement to narrow, medium or wide.

UPWARD/DOWNWARD

Position Adjustment Button for Spot or Partial Massage

When the spot or partial massage functions are activated these

buttons move the massage rollers up or down.

Release the button when the desired position is achieved.

PARTIAL

Partial Back Massage

Press this button to select a partial massage for any part of the back.

Press this button once to activate the massage rollers. The massage

rollers perform the partial massage with an 8 cm (3.1”) range of

movement.

Press the button again to stop the partial massage function and to

resume the full back massage function

SPOT

Spot Back Massage

Press this button to select a spot massage for any part of the back.

Press this button once to activate the massage rollers.

Press the button again to stop the spot massage function and to

resume the full back massage function.

Note: The spot massage is not operable when the rolling function is activated.

VIBRATING (SEAT)

Seat Vibration Control Button

Press this button to activate the seat vibration function.

Press the button again to stop the vibration function.

AIR SQUEEZE (SEAT)

Seat Air Squeeze Control Button

Press this button to activate the seat air squeeze function.

Press the button again to stop the seat air squeeze function.

AIR SQUEEZE (CALVES)

Calves Air Squeeze Control Button

Press this button to activate the calves air squeeze function.

Press the button again to stop the calves air squeeze function.

AIR SQUEEZE (FEET)

Feet Air Squeeze Control Button

Press this button to activate the feet air squeezing function

Press the button again to stop the feet air squeeze function.

INTENSITY (SEAT, CALVES and FEET)

Press these buttons to increase or decrease the intensity of the seat,

calves and feet air massage function.

These control buttons will not function in auto massage mode.

Manual Back Massage Programming

ON/OFF

Press this button to automatically elevate the footrest to a specified

position. When the chair has stopped moving, any massage function

button may be pressed.

Press the ON/OFF button again to stop all massage functions and to

return the massage rollers to their original position.

DEMO

Press this button for a brief demonstration of the features of the

luxurious massage chair.

RECLINE/RESTORE

Angle Adjustment Control Button for Backrest

Press this button once to adjust the backrest to a comfortable position.

Press the button again to confirm the position.

RAISE/RESTORE

Angle Adjustment Control Button for Footrest

Press this button once to adjust the footrest to a comfortable position.

Press the button again to confirm the position.

AUTO PROGRAM

Six pre-programmed massage sessions are activated by pressing the

following buttons: HEALTH CARE, FULL BODY RELAX, THERAPY,

NECK/SHOULDER, BACK/LUMBAR, SEAT/CALVES.

KNEADING

KNEADING

&TAPPING

TAPPING

ROLLING

UPWARD

DOWNWARD

SPOT

PARTIAL

NARROW

MEDIUM

WIDE

FAST

SLOW

SEAT AIR

CALVES

STRONG

WEAK

SEAT VIBRATING

FAST/SLOW

Kneading & Tapping Speed Adjustment Buttons

Press these buttons to toggle between fast and slow kneading and

tapping massage functions.

Setting Spot or Localized Back Massage

Setting Air Squeeze

Setting Vibration

FEET

ON/OFF

DEMO

RECLINE

RESTORE

RAISE

RESTORE

20

09

* Do not use water and other cleaning detergents on the massage chair.
* Do not stack, stab, slit or harshly pull on the surface of the massage chair.
* Gently press the buttons during operation and avoid hitting the buttons with

hard objects.
* Pull out the power supply plug after each use.
* Do not use the massage chair for more than 30 minutes at a time.

Warnings

Instruction Manual EC-589C

21

10

COZZIA Consumer Warranty

COZZIA products have the following warranty: COZZIA’s massage chairs,

motion upholstery and home theater massage seating provide a one year in-home

service warranty and a two-year parts warranty. COZZIA customer service will not

issue Return Material Authorizations (RMAs) for products. COZZIA products will be

either repaired by the consumer or by an in-home technician. COZZIA will not issue

Return Material Authorizations (RMAs) for buyer’s remorse.

SERVICE AND TECHNICAL SUPPORT

Consumers may contact COZZIA’s customer service department at 1-877-977-0656

between 9:00 am and 5:00 pm PST, Monday through Friday or email us at

[email protected] or visit our web at www.cozzia-usa.com for warranty or

service issues.

Consumers are required to provide the unit serial number and dated proof of

purchase (sales receipt) when they contact the COZZIA service department

regarding a repair.

A COZZIA customer service representative will attend to most consumer inquiries,

but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a "per incident" basis. COZZIA customer service

will verify that the unit has failed and provide instructions for repairing a unit. All

applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be

charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

EXTENDED WARRANTIES:

Cozzia offers extended warranty programs to enhance ownership of Cozzia

product. Extended warranty provides: 3-year limited repair or replacement massage

chair warranty with on-site service.

Please visit www.cozzia-usa.com for the latest terms and pricing for extended

warranties.

22

Floor Models and Demonstration Units have a prorated warranty period

that begins the day the model is placed on the floor and connected to an

electrical outlet by the retail partner. Proof of purchase is required in order

to obtain warranty service and parts. Non-warranty parts and service are

available at a “per incident” charge.

Warranty Coverage Period - Warranty coverage starts at the time that the

consumer PURCHASES their chair. Proof of purchase is required for all

warranty repairs. The warranty time period is measured by continuous

calendar days based on a seven-day week.

Field Service – COZZIA customer service department will diagnose and

schedule an authorized service provider to repair the chair in the

consumer's residence.

Parts - All parts deemed necessary for repairs will be shipped to the

consumer at no charge by the COZZIA service department.

PRODUCT REPAIRS

Many COZZIA product repairs may be performed by the consumer in their own home

with parts and instructions supplied by COZZIA such as remote controller

replacements that don’t require a technician.

Canadian consumers may contact COZZIA's customer service department at

1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for

warranty or service issues.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

● Warranties are only valid in the 48 contiguous United States and Canada

and are contingent upon the consumer operating the chair according to the

corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any

accessories or enhancements.
● Field service requires pre-approval and must be performed by COZZIA’s

authorized field service personnel. Field service is only available in the

United States and in major metropolitan areas in Canada.

23

● Softening of foams and filling composites in pillows, pads, and memory

foam occurs naturally and does not constitute a defect under this warranty.
● Fading, wear and piling of fabrics occurs naturally and does not constitute

a defect under this warranty.
● Natural markings, grain and dye variations in leather do not constitute a

defect under this warranty.
● Warranties do not cover any loss or damage resulting from improper

installation, unauthorized repairs or modifications, improper use of

electrical/power supply, loss of power, dropped product, a malfunction or

damage of an operating part from failure to provide manufacturer's

recommended maintenance, transportation damage, theft, abuse, misuse,

neglect, vandalism or environmental conditions (fire, floods, rust, corrosion,

sand, dirt, windstorm, hail, earthquake or exposure to weather conditions),

loss of use during the period the product is at a repair facility, or otherwise

awaiting parts or repair.
● Damage due to shipping and handling does not constitute a defect under

this warranty.
● Under no circumstance shall COZZIA or its representatives be liable for

indirect, consequential, or incidental damages (including damages for lost

profits, business interruption, bodily injury, medical and the like), even if

any party has been advised of the possibility of such damages.
● Warranties are non-transferable and shall be in lieu of any other warranty,

express or implied, including but not limited to any implied warranty or

merchantability or fitness for particular use.
● COZZIA’s sole liability and the purchaser's exclusive remedy shall be for

the repair, or at COZZIA’s option, for the replacement of the defective part.

Not withstanding the above, if replacements parts for defective materials

are not available, COZZIA reserves the right to make substitutions in lieu

of repair or replacement.

All warranties begin on the DATE OF PURCHASE; no allowance or

extension is offered for delivery and/or installation.
● Warranties do not apply to rental, business, commercial, institutional or

other non-residential users.

Product Serial No. (located on product):

Purchase Price: Model No:

Date Purchased:

First Name: Last Name:

Address:

City: State: Zip:

Phone:

Email:

Please mail to:
Cozzia USA LLC
14251 E Don Julian Rd
City Of Industry CA 91710
Tel: 1-877-977-0656
Fax: 1-800-521-4712

WARRANTY REGISTRATION FORM

Warranty Card

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