Copying problems, Scanning problems – Dell 2335DN User Manual

Page 264

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Copying Problems

Condition

Suggested solutions

Copies are too light

or too dark.

Use the Contrast menu to darken or lighten the

background of the copies.

Smears, lines,

marks or spots appear on
copies.

If defects are on the original, select Copy

Contrast to lighten the background of your copies.

If no defects are on the original, clean the document

glass and underside of the document cover. See

"Cleaning

the scanner"

.

Copy image is

skewed.

Ensure that the original is positioned correctly on

document glass.

Check that the copy paper is loaded correctly.

Blank copies print

out.

Ensure that the original is face down on the document

glass or face up in the DADF

Image rubs off the

copy easily.

Replace the paper in the paper tray with paper from

a new package.

In high humidity areas, do not leave paper in the

printer for the extended periods of time.

Frequent copy paper

jams occurs.

Fan the stack of paper, then turn it over in the paper

tray. Replace the paper in the tray with a fresh supply. If
necessary,
check/adjust the paper guides.

Ensure that the paper is the proper paper weight. 75

g/m

2

(20 lb) bond paper is recommended.

Check for copy paper or pieces of copy paper

remaining in the printer after a paper jam has been
cleared.

Fewer copies from

the toner cartridge than
expected prints out.

Your originals may contain pictures, solids or heavy

lines. For example, your originals may be forms,
newsletters, books or other documents that use more
toner.

The document cover may be left open while copies

are being made.

Scanning Problems

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