Finding the solution, Step 1: is the printer set up correctly, Step 2: is the ready light on – HP LaserJet 1320 User Manual

Page 94: Step 3: can you print a demo page

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Finding the solution

You can use this section to find the solution to common printer problems.

Step 1: Is the printer set up correctly?

Is the printer plugged into a power outlet that is known to work?

Is the on/off switch in the on position?

Is the print cartridge properly installed? See

Changing the print cartridge

.

Is paper properly loaded in the input tray? See

Loading media into the input trays

.

Yes

If you answered yes to the questions above, go
to

Step 2: Is the Ready light on?

No

If the printer will not turn on,

Contact HP support

.

Step 2: Is the Ready light on?

Do the control panel lights look like this picture?

Note

See

Printer control panel

for a description of the lights and buttons on the control panel.

Yes

Go to

Step 3: Can you print a demo page?

No

If the control panel lights do not look like the
picture above, see

Status light patterns

.

If you are unable to resolve the problem,

Contact

HP support

.

Step 3: Can you print a demo page?

Press the

G

O

button to print a demo page.

84

Chapter 6 Problemsolving

ENWW

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