Canon Authorized Sen for ImageRUNNER Machines Version 4.1 User Manual

Page 169

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Authorized Send Installation and Configuration Guide for imageRUNNER Machines

169

Message

Cause

Remedy

Your E-mail was not
found, invalid credentials.

Invalid credentials have been
supplied by the client.

Check your LDAP
configuration.

Your E-mail was not
found, invalid DN syntax.

Invalid DN syntax has been
supplied by the client (for
example, an invalid search root
is entered for the authentication
server settings in the
Configuration servlet).

• Check your LDAP

configuration.

• Ensure that the configured

search root in the
authentication server settings
in the Configuration servlet is
correct.

Your E-mail was not
found, LDAP not
supported.

LDAP is not a supported
protocol on the server.

Check your LDAP
configuration.

Your E-mail was not
found, searched partial
results.

An LDAP referral was received,
but was not followed.

Check your LDAP
configuration.

Your E-mail was not
found, LDAP timed out.

The LDAP server has timed out.

Check your LDAP
configuration.

Your E-mail was not
found, no results.

No results were returned by the
LDAP server.

Check your LDAP
configuration.

Your E-mail was not
found, bad object class.

The target object cannot be
found.

Check your LDAP
configuration.

Your E-mail was not
found, could not handle
referral.

An LDAP referral was received,
however it could not be
followed.

Check your LDAP
configuration.

Your E-mail was not
found, time limit exceeded.

The client has exceeded its
operation time limit.

Check your LDAP
configuration.

Your E-mail was not
found, size limit exceeded.

The client has exceeded its
operation size limit

Check your LDAP
configuration.

Your E-mail was not
found, unknown error
(resultCode
).

An unknown LDAP error was
received.

Check your LDAP
configuration.

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