Tr oub leshooting list of messages – Canon VK-64 User Manual

Page 259

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259

9

Tr

oub

leshooting

List of Messages

POP password error: 0
POP response: <pop
response>

Error resolving name for
SMTP server host: port
Error: <Winsock error
code>: <Error message>

Error connecting SMTP
to server host: port
Error: <Winsock error
code>: <Error message>

Error sending E-mail.
SMTP server log follows:
<SMTP error message>

NVR recording engine
stopping

NVR Recording Engine
startup complete. Log
level = (<log level>)

Unable to register a drive
for camera
<host>:<port>.

When sending E-mail, the
password entered for the POP
server could not be verified.

When sending E-mail, the
recording engine could not
resolve the host name of the
SMTP server.

When sending E-mail, the
recording engine could not
connect to the SMTP server.

The recording engine could not
send E-mail due to a
communication error with the
SMTP server. Please refer to the
SMTP server log for details.

This is always displayed when the
recording engine stops.

This is always displayed when the
recording engine starts. The value
in “Log Level” indicates the log
level that is currently being
configured (The default is 1).

The storage destination drive
configured for this camera server
has been deleted.

Check the Storage Server
configuration to see if the
entered password is correct.

Refer to the corresponding
Winsock error code in “A List of
Error Codes in Log File”
(

➝ P. 263).

Refer to the corresponding
Winsock error code in “A List of
Error Codes in Log File”
(

➝ P. 263).

Refer to the corresponding
SMTP error code in “A List of
Error Codes in Log File”
(

➝ P. 263).

There is no necessary action.

There is no necessary action.

Change the storage destination
drive of the camera server in
Configuration of the Viewer.
When the drive of the camera
server remains unchanged even
after this message is displayed,
the Viewer may become unable
to connect to the Storage
Server. When this occurs, stop
the Storage Server and open
the following file using notepad
or other application to delete the
drive configuration in which the
problem is occurring.

Messages

Cause

Action

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