Dell PowerVault 124T - Manual (Page 58)

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
difficulty in extracting the cartridge from each slot.
Re-insert the magazine after inspection.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact support.dell.com .
Servo Motor Error Types
C0 Motor Error
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
Check support.dell.com for PowerVault 124T firmware updates.
If all previous steps fail, contact support.dell.com .
C1 Motor SW Error
C2 Motor HW Error
C3 Motor Seg Error
C4 Motor Position Error
C5 Motor Direction Error
C6 Motor Runaway Error
C7 Motor Corrupt
C8 Motor Acceleration Error
C9 Motor Sense Noise
CA Motor Seek Error
CB Motor Skipped Step
CC Motor Stalled
CD Motor Jammed
CE Motor Translation Pin
Jammed Error
CF Motor Asynchronous Stop
Magazine Hardware Error Types
D0 Magazine Eject Failed
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Remove and re-insert the magazine. Verify that the magazine slides freely
in and out of the magazine bay.
Verify that the magazine clicks and locks in place when fully inserted.
Power cycle the autoloader and retry the operation.
If all previous steps fail, contact support.dell.com .
D1 Magazine Present Sensor
Bad
D2 Magazine Cam Position
Sensor Bad Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Remove and re-insert the magazine. Verify that the magazine slides freely
in and out of the magazine bay.
Verify that the magazine clicks and locks in place when fully inserted.
Power cycle the autoloader and run the Magazine Test from the Operator
Control Panel.
D3 Magazine Sensor 1 Bad
D4 Magazine Sensor 2 Bad