Starting the dell diagnostics from the, Drivers and utilities media – Dell Latitude D630 User Manual

Page 103

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Troubleshooting

103

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment, a series of initial

tests of your system board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the

assessment and restart the computer, press <N>; to continue to the

next test, press <Y>; to retest the component that failed, press <R>.

• If failures are detected during the Pre-boot System Assessment, write

down the error code(s) and contact Dell.

If the Pre-boot System Assessment completes successfully, you will receive

the following message: Booting Dell Diagnostic Utility
Partition. Press any key to continue.

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

Starting the Dell Diagnostics from the Drivers and Utilities Media

1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the

system setup program.

3 When the boot device list appears, highlight IDE CD-ROM

DeviceCD/DVD/CD-RW Drive and press <Enter>.

4 Select the Boot from CD-ROM option from the menu that appears and

press <Enter>.

5 Type 1 to start the media menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If

multiple versions are listed, select the version appropriate for your

computer.

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