Dell support utility, Accessing the dell support utility – Dell Latitude D630 User Manual

Page 105

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Troubleshooting

105

4 When the tests are completed, if you are running the Dell Diagnostics

from the Drivers and Utilities media, remove the media.

5 When the tests are complete, close the test screen to return to the Main

Menu screen. To exit the Dell Diagnostics and restart the computer, close

the

Main Menu screen.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the

Dell Support icon on the taskbar or from the

Start button. Use this support

utility for self-support information, software updates, and health scans of your

computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or

from the

Start menu.

If the Dell Support icon does not appear in your taskbar:

1 Click the Start button and point to Programs.
2 Click Dell Support and point to Dell Support Settings.

Errors

Displays error conditions encountered, error codes, and

the problem description.

Help

Describes the test and may indicate requirements for

running the test.

Configuration

Displays your hardware configuration for the selected

device.
The Dell Diagnostics obtains configuration information

for all devices from system setup, memory, and various

internal tests, and it displays the information in the

device list in the left pane of the screen. The device list

may not display the names of all the components

installed on your computer or all devices attached to your

computer.

Parameters

Allows you to customize the test by changing the test

settings.

Tab

Function

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