Dell Latitude D630 - Manual (Page 106)

106 Troubleshooting
3 Ensure that the Show icon on the taskbar option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, go to
support.dell.com and download the software.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click,
double-click, or right-click the icon.
Clicking the Dell Support Icon
Click or right-click the icon to perform the following tasks:
• Check your computing environment
• View the Dell Support Utility settings
• Access the help file for the Dell Support Utility
• View frequently asked questions
• Learn more about the Dell Support Utility
• Turn the Dell Support Utility off
Double-Clicking the Dell Support Icon
Double-click the icon to manually check your computing environment,
view frequently asked questions, access the help file for the Dell Support Utility,
and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark
(?) at the top of the Dell Support screen.
Drive Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E N S U R E T H A T M I CR O S O F T ® W INDO WS ® R E C O G N I Z E S T H E D R I V E — Click the
Start button and click My Computer. If the floppy, CD, or DVD drive is not
listed, perform a full scan with your antivirus software to check for and remove
viruses. Viruses can sometimes prevent Windows from recognizing the drive.