Resuming a call, Ending a call, Transferring calls – Cisco Cisco Small Business Pro IP Phones SPA 525G User Manual

Page 43: Performing an attended transfer, Step 2 either

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Using Basic Phone Functions

Resuming a Call

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Resuming a Call

To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.

Ending a Call

To end a call:

If you are using the handset, hang up.

If you are using the speakerphone, press the Speaker button.

If you are using the headset, either press the Headset button (wired) or replace
the receiver (wireless).

Transferring Calls

You can perform two types of transfers:

Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.

Blind—You transfer the call without speaking to the other party to which you
are transferring the call.

Performing an Attended Transfer

STEP 1

During an active call, or a call on hold, press Transfer.

STEP 2

Either:

Enter the number to which you want to transfer the call; or

Press Directory and either choose a number from the personal directory.

STEP 3

Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.

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