Error messages – Canon CP710 User Manual

Page 63

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61

Error Messages

The power button of the printer lights or blinks red if any error occurs during printing. If a
problem occurs while the printer is connected to the camera, the camera’s LCD monitor
may display an error message.
On the CP710:

A screen indicating the error type is displayed also on the printer’s LCD monitor. See the
corresponding solution.
On the CP510:

Check the camera’s LCD monitor, and see the corresponding solution.

CP710’s

LCD Monitor

Camera’s LCD Monitor

No paper

z Check that the paper cassette is correctly installed.
z Make sure that the paper cassette contains paper.
z If paper is not feeding correctly, remove the paper cassette, and manually

remove any paper remaining in the printer.

Incompatible paper size

z Wrong paper size is loaded in the paper cassette. Use the designated

paper size.

Paper Jam

z Turn the power off and turn it on again. If the printer fails to eject the paper,

contact a Canon Customer Support help desk for assistance.

No Display

Paper has been changed

z Paper was changed after the print menu was displayed. Change back to

the original paper size or change the print settings.

No Ink

z Load an ink cassette if it is not in the printer.
z If the ink cassette is out of ink, load a new ink cassette.

Paper and ink do not match

z Check the ink/paper sets, and use the right ink/paper set.

Ink error or Ink cassette error

z Remove the ink cassette from the printer, take up the slack in the ink sheet,

and then reload the cassette. If this does not solve the problem, replace
with a new ink cassette. If the ink cassette is stuck in the printer, contact a
Canon Customer Support help desk for assistance.

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