Getting help – Sony PCV-230 User Manual

Page 115

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Getting Help

Sony provides several support options for your Sony PC. When you have
questions about your PC and the preinstalled software, check these places

for answers:

iJ This guide explains how to set up and upgrade your computer, use

the A/V Suite and the Communication Center software, and perform
basic computer tasks. The Getting Started Guide explains how to set up
and upgrade your computer, and perform basic computer tasks.

□ The Sony PC Reference Manual provides detailed information about

the hardware in your Sony PC, as well as how to set up and upgrade
your system. It is included with your PC as an electronic document.

□ The other manuals and online help files that may accompany your

preinstalled software contain Instructions on using these titles. Some
applications include a printed manual, but most of the manuals are
located on your hard disk drive as online help files. You can access
the online help files from the Help menu in the specific application or,
from the Start menu, select Help Center/Stepl Sony PC Help Library.

□ The About Your Sony PC guide lists the telephone support numbers

-for your preinstalled software titles. This guide also includes a

packing list and technical specifications for your Sony PC. It is
included with your PC as an electronic document.

□ The Sony Sales and Marketing Support number offers information

about your Sony PC and other Sony products that work with
your PC. To contact Sony Sales and Marketing Support, call

1-888-4SONYPC (1-888-476-6972).

□ The Sony

faX'On-demand

service provides you with answers to

commonly asked questions. You can use this automated service to
request a list of available topics and then select the topics that you
want to receive. To contact the Sony fax-back service, call 1-888-
4SONYPC (1-888-476-6972).

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