To play a greeting, To record a greeting, To set the default greeting – Sony PCV-230 User Manual

Page 85

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Using Mailboxes and Greetings

To Play a Greeting

□ Click the PLAY button on the Greetings screen (or double-click on the

greeting). The selected greeting is played.

To Record a Greeting

Your greeting can instruct callers to press the pound key (#) after
recording their message. This allows them to hear more options, such as
marking the message “urgent.”

1

On the Greetings screen, click the REG button to start recording and

begin speaking into the computer’s microphone.

2

When you finish speaking, click the STOP button to end the

recording.

3

The greeting is recorded and added to the list of greetings for the

mailbox.

i&) To record and edit greetings with higher audio quality, use the AudioView

application (see" Using AudioView" on page 49). After saving the greeting as a file,

you can copy it to the Communication Center Greetings list. Click the Do button from
the Greetings section, and then select Copy From File.

If you want the new greeting to play for your callers, you can make it

■ the default greeting for the mailbox.

To Set the Default Greeting

You must set a default greeting for every mailbox that has more than one
greeting.

When the Communication Center answers an incoming call, the default
mailbox’s default greeting is played. If a caller transfers to another
mailbox, that mailbox’s default greeting is played.

The default greeting is indicated by a yellow border around its icon on
the Greetings screen.

□ Click the DO button on the Greetings screen and select Set Default.

The selected greeting is set as the default for the current mailbox.

□ Right-click on the greeting and select Set Default.

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