Getting help – Sony PCV-E205 User Manual
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
V#V/0 MicroTower
Getting Started
Explains how to set up and upgrade your computer.
2 [AIO MicroTower
User Guide
3 [AIO MicroTower
Reference Manual
The User Guide Is an electronic document that Includes
the contents of Getting Started. It also Includes
Instructions for using the computer’s audio and video
applications and the telephone support numbers for
your preinstalled software titles. You can access this
guide from the Windows Start menu.
Provides detailed technical Information about the
hardware in your VAIO MicroTower. This electronic
document is available from Sony’s website at
4 'Manuals and online
help Bles that may
accompany your
preinstalled software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help flies from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Knowledge Database
Provides Instant access to Information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the
Sony Knowledge Database at:
6 First Aid™'98
This program is preinstalled on your hard disk. Jt
Intercepts crashes caused by Windows applications,
finds and fixes startup problems for most installed
applications, uses a knowledge base to find and fix
additional problems, and automatically backs up your
computer’s critical conflguratlon files.
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