Troubleshooting – Sony PCV-E205 User Manual
Page 69
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Getting Help
Troubleshooting
This section describes how to solve common problems you may
encounter when using your computer. Many problems have simple
solutions, so try thçse suggestions before you call Sony Online Support.
For more advanced troubleshooting information, see the
VAIO M icroTower
Reference M anual.
You can download this electronic document from
Sony’s website at
My computer won't start
□ Check that the computer is plugged into a power source and that it is
turned on. Check that the power light is lit on the front panel of the
computer.
□ Make sure a diskette is not in the diskette drive.
□ Confirm that the power cord and all cables are connected firmly, as
described in the “Setting Up Your VAIO MicroTower” chapter.
□ If you plugged the computer into a power strip or UPS, make sure the
power strip or UPS is turned on and working.
□ Check that the display is plugged into a power source and turned on.
Check that the brightness and contrast controls are adjusted correctly.
See the manual that came with your display for details.
□ Check that the computer isn’t in sleep mode (see “Using the Standby
Function” on page 33).
My computer "locks up"
□ Close the application that is currently locked up by pressing ALT+F4.
□ Try restarting the computer. On the Wndows taskbar, click the Start
button, click Shut Down, click Restart, and then click OK.
□ If you cannot restart as described in the preceding step, you can
restart the computer by pressing CTRL+ALT+DELETE.
! Pressing CTRU ALT+DELETE may result In losing changes made to files ttiat
are currently open.
My software program "locks up" or crashes
□ Close the application that is currently locked up by pressing ALT+F4.
□ Contact the software publisher or designated provider for technical
support. See the online
User Guide
for a complete list of phone
numbers.