Cisco OL-11528-01 - Manual (Page 13)

8-13
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
OL-11528-01
Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
Device Logs
The following device logs hyperlinks on a phone’s web page provide information
you can use to help monitor and troubleshoot the phone. To access a device log
area, access the web page for the phone as described in the
“Accessing the Web
Page for a Phone” section on page 8-2 .
• Console Logs—Includes hyperlinks to individual log files. The console log
files include debug and error messages received on the phone.
• Core Dumps—Includes hyperlinks to individual dump files. The core dump
files include data from a phone crash.
• Status Messages—Displays up to the 10 most recent status messages that the
phone has generated since it was last powered up. You can also see this
information from the Status Messages screen on the phone.
Table 7-2
describes the status messages that can appear.
• Debug Display—Displays debug messages that might be useful to Cisco TAC
if you require assistance with troubleshooting.
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices
simultaneously. A phone streams information when it is on a a call or running a
service that sends or receives audio or data.
The streaming statistics areas on a phone’s web page provide information about
the streams. Most calls use only one stream (Stream 1), but some calls use two or
three stream. For example, a barged call uses Stream 1 and Stream 2.
To display a Streaming Statistics area, access the web page for the phone as
described in the
“Accessing the Web Page for a Phone” section on page 8-2 , and
then click the Stream 1, the Stream 2, or the Stream 3 hyperlink.
Table 8-5 describes the items in the Streaming Statistics areas.