Transferring calls – Cisco Cisco Unified Wireless IP Phone 7921G User Manual

Page 48

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Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to...

Then...

Switch an in-progress
call on your wireless IP
phone to a mobile
phone

1.

Press Options > Mobility and select Send call to mobile.

2.

Answer the in-progress call on your mobile phone.

The calling party number appear on the wireless IP phone display. You
cannot use same wireless IP phone line for any other calls, but if your
phone supports multiple lines, you can use another line to make or
receive calls.

Switch an in-progress
call from a mobile
phone to your wireless
IP phone

1.

Hang up the call on your mobile phone to disconnect the mobile
phone, but not the call.

2.

Press Resume on your wireless IP phone within four seconds and start
talking on your wireless IP phone.

If you want to...

Then...

Transfer a call without
talking to the transfer
recipient

1.

From an active call, choose Options >Trnsfer.

2.

Dial the target number.

3.

ChooseOptions > Trnsfer again to complete the transfer or
EndCall to cancel.

Note

If your phone supports on-hook transfer, you can alternately
complete the transfer by disconnecting.

Talk to the transfer
recipient before transferring
a call (consult transfer)

1.

From an active call, choose Options > Trnsfer.

2.

Dial the target number.

3.

Wait for the transfer recipient to answer.

4.

Choose Options > Trnsfer again to complete the transfer or
EndCall to cancel.

Note

If your phone supports on-hook transfer, you can alternately
complete the transfer by disconnecting.

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