Canon IMAGERUNNER 2010F - Manual (Page 339)

When Problems Occur 13-2
T
roub
leshooting
13
When Problems Occur
If an error occurs during sending or receiving, or there is an abnormality in the
machine, check the following points.
Sending Documents
You cannot send a document after dialing.
Cause 1 Is your machine set to the correct telephone line type (pulse or tone)?
Remedy Check the telephone line type and set the machine to the correct type.
Cause 2 Is your machine in copy mode?
Remedy Press [FAX] to light the FAX indicator.
Cause 3 Is the document set properly?
Remedy Reset the document and try sending again.
Cause 4 Did you dial the right telephone number?
Remedy Try dialing the number again. If the number is registered for one-touch or coded
speed dialing, check that the number is correct.
Cause 5 Is the other party’s fax machine out of paper?
Remedy Contact the other party to check whether their fax machine is out of paper.
Cause 6 Is the other party’s line busy with sending, receiving, or a voice call?
Remedy Contact your carrier to check whether the line is busy or not.
Memory fills up immediately when you try to send.
Cause 1 Are you sending with the resolution set to ‘SUPER FINE’ or ‘ULTRA FINE’, or
image quality set to ‘PHOTO’ or ‘TEXT/PHOTO’?
Remedy 1 If your document does not contain fine text or photographs, set the resolution to
‘STANDARD’ and image quality to ‘TEXT’.
Remedy 2 If your document contains fine text or photographs, send it directly rather than
using a memory transmission.