Cid) f, Cid r, Cid n – Craftsman 27413 User Manual

Page 2: Id s, Aller, Eatures, Emory, Eplacing, Attery, Afety

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I

N

U

SE

I

NDICATOR

L

IGHT

The in use indicator is lit when the handset is charging in the
cradle on the base or when the phone is ON. It flashes when
you receive a call or when the page button is pressed.

C

HANNEL

B

UTTON

While talking, you might need to manually change the
channel in order to get rid of static. Press and release
the delete/channel button to advance to the next
channel. The current channel number appears on the left
side of the display.

T

EMPORARY

T

ONE

This feature is useful only if you use pulse dialing service.
Temporary tone dialing enables pulse (rotary) service
phone users to access touch-tone services offered by
banks, credit card companies, etc. For example, when you
call your bank you may need to enter your account
number. Using the temporary tone feature allows you to
temporarily switch to touch tone mode so you can enter
and send your number.

1. Dial the telephone number and wait for the line to connect.

2. When your call is answered, press the *tone/exit button

on your handset number pad to temporarily change
from pulse dialing to tone dialing.

3. Follow the automated instructions to get the information

you need.

4. Hang up the handset and the phone automatically

returns to pulse (rotary) dialing mode.

C

ANCEL

Press the *tone/exit button to cancel any command you
initiated.

F

INDING

THE

H

ANDSET

This feature helps locate a misplaced handset.

Press the page button on the base. The handset beeps
continuously for about two minutes or until you press any
button on the handset. You may also press page to cancel.

NOTE:

The ringer does not have to be ON for this

feature to work.

R

INGER

B

UTTON

Three options are available:

RINGER OFF, LOW, and HIGH.

The default setting is

RINGER LOW.

1. When the phone is OFF (not in TALK mode), press

RINGER once to listen to the current ringer tone.

2. Use the cid/vol (+/> or -/<) buttons to choose the ringer

level you want.

3. Press RINGER again to store selection. The desired

setting shows in the display.

NOTE:

If you turn the ringer off, the display shows

RINGER = OFF when the phone is in standby mode.

V

OLUME

While talking, press the cid/vol (+/> or -/<) buttons to
adjust the listening level of the handset's earpiece. There
are four volume levels. Press the right arrow (+/>) button to
increase the volume level, and press the left arrow (-/<)
button to decrease. VOL 1 is the lowest level and VOL 4 is
the loudest.

C

ALL

T

IMER

While you are talking on the phone, the total talk time is
displayed on the bottom line of the display.

C

ALLER

(CID) F

EATURES

Caller ID (CID) is a service available from your local
telephone company. For Caller ID to work on this system,
you must subscribe to Caller ID service from your local
telephone company.

This unit receives and displays CID information
transmitted by your local telephone company. This
information can include the phone number, date, and
time; or the name, phone number, date, and time. The unit
stores up to 40 calls for later review.

C

ALL

W

AITING

C

ALLER

ID

To receive Caller ID information for a Call Waiting call, you
must subscribe to the combined Call Waiting Caller ID
service from your local telephone company. Call Waiting
Caller ID service allows you to see Caller ID information
for an incoming call while you are on the telephone.

IMPORTANT:

In order to use all of the Caller ID

features of this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling
while you are on the phone, you must subscribe to
Call Waiting Caller ID Service.

R

ECEIVING

AND

S

TORING

CID

R

ECORDS

When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.

When the memory is full, a new call automatically
replaces the oldest call in memory.

NEW appears in the

display for calls received that have not been reviewed.
REPT indicates that a new call from the same number was
received more than once.

NOTE:

Check with your local phone company

regarding name service availability.

R

EVIEWING

CID R

ECORDS

As calls are received and stored, the display is updated to
let you know how many calls have been received.

• Press the cid/vol (-/<) arrow button to scroll through the

call records from the most recent to the oldest.

• Press the cid/vol (+/>) arrow button to scroll through the

call records from the oldest to the newest.

T

RANSFERRING

CID R

ECORDS

TO

M

EMORY

You may transfer a CID record to your phone’s memory.

NOTE:

It is important that you format CID records

correctly before storing in memory. It is not possible
to re-format CID records stored in memory.

1. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to scroll to the desired record.

2. Press the memory button.

3. Press the desired memory location. You will hear a

confirmation tone. Example, press the number 1 key to
store the record in memory location 1.

To replace a CID record stored in a memory location with
a new CID record:

1. Repeat steps 1 through 2.

2. Press the memory button and

REPLACE MEMO? shows

in the display.

3. Press *tone/exit to exit, or press memory again and the

new CID record replaces the old CID record in that
memory location. You will hear a confirmation tone.

D

ELETING

A

CID R

ECORD

1. Make sure the phone is OFF (not in TALK mode).

2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to display the desired Caller ID record.

3. Press delete/channel. The display shows

DELETE?

4. Press delete/channel again to erase the record showing

in the display. You will hear a confirmation tone. The
display shows

DELETED and the next Caller CID record

shows in the display.

D

ELETING

A

LL

CID R

ECORDS

1. Make sure the phone is OFF (not in TALK mode).

2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to display any Caller ID record.

3. Press and hold channel/delete button until the unit

beeps and

DELETE ALL? shows in the display.

4. Press delete/channel again to erase all CID records.

You will hear a confirmation tone, and the display
shows

NO CALLS.

D

IALING

A

CID N

UMBER

1. Make sure the phone is OFF (not in TALK mode).

2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to display the desired Caller ID record.

3. Press CALLBACK/TALK button. The number dials

automatically.

C

HANGING

THE

CID N

UMBER

F

ORMAT

The format button lets you change the format of the
displayed CID number. The available formats are as follows.

7-digit

7-digit telephone number.

10-digit

3-digit area code + 7-digit telephone number.

11-digit

long distance code “1” + 3-digit area code +
7-digit telephone number.

1. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to scroll to the number you want to call back.

2. If the number will not dial as shown, press the format

button. Repeat if necessary, until the correct number of
digits are shown.

3. Press CALLBACK/TALK button. The number dials

automatically.

M

EMORY

Store up to 10 24-digit numbers in memory for quick
dialing. This memory feature is in addition to the 40 Caller
ID records that can be stored in the Caller ID memory log.

S

TORING

A

N

AME

AND

N

UMBER

IN

M

EMORY

1. Make sure the phone is OFF (not in TALK mode).

2. Press the memory button.

3. Press the desired memory location (0 through 9).

4. Press the memory button again. The display shows

ENTER NAME (up to 15 characters).

NOTE:

If you don't want to enter the name, skip step 5.

5. Use the touch-tone pad to enter the name (up to 15

characters).

For example, to enter the name Bill Smith, press the two
key twice for the letter B, press the four key three times
for the letter I, and press the five key three times for the
letter L. After one second, press the five key three times
again for the second letter L and press the one key to
insert a space between the letter L and S. Press the
seven key four times for the letter S, press the six key
once for the letter M, press the four key three times for
the letter I, press the eight key once for the letter T, and
press the four key twice for the letter H.

NOTE:

If you enter a wrong letter, press delete/

channel button to backspace.

6. Press the memory button to save the name. The display

shows

ENTER TEL NUMBR.

7. Use the number keypad to enter the telephone number

you want to store (up to 24 digits).

8. Press memory again to store the number. You will hear a

confirmation tone.

C

HANGING

A

S

TORED

N

UMBER

1. Repeat steps 1 through 6 in Storing a Name and

Number in Memory.

2. Press the memory button and

REPLACE MEMO? shows

in the display.

3. Press *tone/cancel to exit, or press the memory button

to store the number. You will hear a confirmation tone.

S

TORING

A

R

EDIAL

N

UMBER

1. Repeat steps 1 through 6 in Storing a Name and

Number in Memory.

2. Press the redial button.

3. Press the memory button to store the number. You will

hear a confirmation tone.

To replace an old redial number stored in a memory
locations with a new redial number:

1. Repeat steps 1 through 6 in Storing a Name and

Number in Memory.

2. Press the memory button and

REPLACE MEMO? shows

in the display.

3. Press *tone/exit to exit, or press the memory button

again and the new redial number replaces the old redial
number in that memory location. You will hear a
confirmation tone.

D

IALING

A

S

TORED

N

UMBER

1. Make sure the phone is ON by pressing the CALLBACK/

TALK button.

2. Press memory button.

3. Press the number (0-9) for the desired memory location.

The number dials automatically.

- OR -

1. Make sure the phone is OFF (not in TALK mode).

2. Press memory button.

3. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button

to scroll through the numbers stored in memory until
the desired number is shown.

4. Press CALLBACK/TALK. The numbers dial automatically.

IMPORTANT:

If you make test calls to emergency

numbers stored in memory, remain on the line and
briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak
hours, such as early morning or late evening.

I

NSERTING

A

P

AUSE

IN

THE

D

IALING

S

EQUENCE

When storing information in memory, press the # pause
button twice within one second to insert a delay in the
dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example after
you dial 9 for an outside line, or to wait for a computer
access tone). PAUSE shows on the display as a “

P. “ Each

pause counts as 1 digit in the dialing sequence.

R

EVIEWING

AND

D

ELETING

S

TORED

N

UMBERS

1. Press memory, then use the cid/vol (-/<) arrow or cid/vol

(+/>) arrow button to view the entry.

2. While the entry is displayed, press delete/channel button

to delete the entry. The display shows

DELETE?

3. Press delete/channel again to delete the entry.

DELETED

shows in the display.

C

HAIN

D

IALING

FROM

M

EMORY

Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently
called long distance number. Basically, you dial each part
of the sequence from memory. The following example
shows how you can use chain dialing to make a call
through a long distance service:

The Number For Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

1. Make sure the phone is ON.

2. Press memory and then press 7.

3. When you hear the access tone, press memory again

and then press 8.

4. At the next access tone, press memory and then 9.

TIP:

Wait for the access tones between pressing the

memory button, or your call might not go through.

R

EPLACING

THE

B

ATTERY

The handset runs on a consumer-
replaceable battery located inside the
battery pack. If you experience any of the
following problems, you may need to
replace the battery:

• Short talk time

• Poor sound quality

• Limited range

• In use indicator light fails to light

Make sure the telephone is OFF before
you replace the battery.

1. Push in on the tabs on the battery

pack to detach it from the handset.

2. Use a screw driver to loosen the screws

on the battery pack cover.

3. Remove the battery pack cover.

4. Disconnect the battery plug from the jack

in the handset battery pack compartment
and remove the battery.

5. Insert the new battery and connect the

cord into the jack inside the handset.

6. Put the battery pack cover back on, and

snap the battery pack onto the bottom of
the handset.

Replacement batteries are available at your local Sears
store, item no. 24279.

7. Place handset in the remote charger to charge. Allow

the handset battery to properly charge (for 16 hours)
prior to first use or when you install a new battery. If
you do not properly charge the phone, battery
performance is compromised.

CAUTION:

To reduce the risk of fire or personal

injury, use Sears battery pack 24279, or G.E.
battery pack TL26506 or TL96506.

B

ATTERY

S

AFETY

P

RECAUTIONS

• Do not burn, disassemble, mutilate, or puncture. Like

other batteries of this type, toxic materials could be
released which can cause injury.

• To reduce the risk of fire or personal injury, use only the

battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

D

ISPLAY

M

ESSAGES

The following indicators show the status of a message or
of the unit.

INCOMPLETE DATA

CID information is interrupted
during transmission or the phone
line is excessively noisy.

ENTER NAME

Prompt telling you to enter the
name for one of the 10 memory
locations.

ENTER TEL NUMBR

Prompt telling you to enter the
telephone number for one of the
10 memory locations.

DELETE?

Prompt asking if you want to erase
CID records or one of the 10
numbers stored in the phone’s
outgoing memory.

DELETE ALL?

Prompt asking if you want to erase
all CID records.

DELETED

Prompt confirming the CID/
Memory record is erased.

END OF LIST

Indicates that there is no
additional information in CID
memory.

BLOCKED NUMBER/

Indicates the caller's name and

NAME

number is blocked from transmission.

HANDSET X

Indicates the handset is in use

NEW

Indicates call or calls have not
been reviewed.

UNKNOWN NAME/

The incoming call is from

CALLER/NUMBER

an area not serviced by CID or the
information was not sent.

PAGING

Someone has pressed the page
button on the base.

BLOCKED CALL

The person is calling from a
number that has been blocked
from transmission.

BLOCKED NAME

The person’s name is blocked
from transmission.

REPT

Repeat call message. Indicates that
a new call from the same number
was received more than once.

NO DATA

No CID information was received.

EMPTY

Indicates a memory location is
vacant.

NO CALLS

Indicates no CID records have
been stored.

MESSAGE WAITING

Indicates a message is available.

PRESS AND HOLD

Prompt telling you to register the

FORMAT KEY

handset to the base.

PRESS AND HOLD

Prompt telling you to move the

BASE PAGE KEY

handset near the base and press
and hold the base page button.

REGISTERING...

Indicates registration is in process,

WAIT FOR BEEP

and you should wait until you hear
a confirmation tone.

H

ANDSET

S

OUND

S

IGNALS

Signal

Meaning

A long warbling tone

Signals an incoming call

(with ringer on)

One short and one long beep

Page signal

Two beeps every 7 seconds

Low battery warning

Two long beeps

Confirmation Tone

Three short beeps

Error tone

T

ROUBLESHOOTING

T

IPS

C

ALLER

ID S

OLUTIONS

No Display

• Make sure the battery is fully charged and properly

installed and connected. Replace the battery.

• If you are using electrical power, make sure that the unit

is connected to a non-switched electrical outlet.
Disconnect the unit from the plug and plug it in again.

• To receive Caller ID information, you must be

subscribed to Caller ID service from your local
telephone company.

Caller ID Error Message

• The unit displays this message if it detects anything

other than valid Caller ID information during the silent
period after the first ring. This message indicates the
presence of noise on the line.

T

ELEPHONE

S

OLUTIONS

No dial tone

• Check or repeat installation steps:

Make sure the base is plugged into a working outlet.

Make sure the telephone line cord is connected to the
base and the wall jack.

• Disconnect the base from the wall jack and connect

another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your wiring
or local service.

• The handset may be out of range of the base. Move

closer to the base.

• Make sure the battery is properly charged (16 hours).

• Make sure the battery pack installed correctly.

• Did the handset beep when you pressed the CALL

BACK/TALK button? Did the display indicator turn on?
The battery may need to be charged.

• The handset may lose registration with the base unit;

follow the handset registration steps to re-register it to
the base unit.

Dial tone is OK, but can't dial out

• Make sure the tone/pulse setting is programmed correctly.

Handset does not ring

• Make sure the ringer switch on the handset is

turned ON. Press the RINGER button to check your
current setting.

• You may have too many extension phones on your line.

Try unplugging some phones.

• See solutions for “No dial tone.”

Handset Loses Registration ID

• The handset prompts you to re-register the handset to

the base to restore the registration ID.

You experience static, noise, or fading in and out

• Change channels

• Handset may be out of range of the base. Move closer

to the base.

• Relocate the base.

• Charge the battery.

• Make sure base is not plugged into an outlet with

another household appliance.

CALL BACK

TALK

FORMAT

abc

2

jkl

5

tuv

8

oper

0

def

3

mno

6

wxyz

9

#

1

ghi

4

pqrs

7

*

tone

pause

exit

redial

ringer

memory

delete/channel

program/flash

NOTE:

The RBRC seal on the battery used in

your CRAFTSMAN product indicates that we
are participating in a program to collect and
recycle Nickel Cadmium batteries throughout
the United States. Please call 1-800-8-
BATTERY for information or contact your
local recycling center.

Ni-Cd

RB

RC

RB

RC

Model 27413
16278350
Printed in China

NEW CALL #

Caller ID name

Caller ID phone number

Time

Date

New call

Unit beeps

• Place handset in remote charger for 20 seconds to reset

the security code. If that doesn’t work, charge battery for
16 hours.

• See solutions for “No dial tone.”

• Replace the battery.

Memory Dialing

• Make sure memory location keys are correctly

programmed.

• Make sure you follow the proper dialing sequence.

• Make sure the tone/pulse setting is programmed correctly.

• You must reprogram numbers into memory after a

power outage or battery replacement.

G

ENERAL

P

RODUCT

C

ARE

To keep your telephone working and looking good, follow
these guidelines:

• Avoid putting the phone near heating appliances and

devices that generate electrical noise (for example,
motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder

because this will damage the finish.

• Retain the original packaging in case you need to ship

the phone at a later date.

C

AUSES

OF

P

OOR

R

ECEPTION

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield

radio signals.

• You’re too close to appliances such as microwaves,

stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of

the house.

• Base is plugged into an AC outlet with other

electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

I

NTERFERENCE

I

NFORMATION

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna (that is, the antenna
for radio or television that is “receiving” the interference).

Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on a
circuit different from that to which the receiving antenna is
connected.

Consult the dealer or an experienced radio/TV technician for
help.

If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering copies.

Sears, Roebuck and Co., Dept. 817WA,
Hoffman Estates, IL 60179 Dept.

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