Headpiece falls off, Headpiece or processor gets wet – Clarion Platinum Sound Processor User Manual

Page 28

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Troubleshooting Guide 23

!" Remove any material (hats, headbands, etc.), which may be

covering the headpiece microphone opening.

!"Use the auxiliary microphone to determine if a new microphone is

needed for the headpiece.

Headpiece falls off

!" Use the cable clip to provide additional stability to prevent the

headpiece from falling to the ground.


!" If your headpiece frequently falls off during normal activities, it

may indicate the need for a stronger magnet. Contact your
cochlear implant center.

Headpiece or Processor gets wet

!" Turn the Processor off immediately.

!" Contact an implant center or Advanced Bionics for further

instructions.

IMPORTANT: Do not attempt to clean or dry the headpiece or
Processor. Do not use if exposure to fluids is suspected.

WARNING:

If your system appears to be working, but you

experience a deterioration in the volume or the quality and clarity
of sound, contact your audiologist as your Processor may need to
be reprogrammed.


CAUTION: Your Processor should be serviced only at Advanced
Bionics. Do not attempt to open or repair the Processor. Do not
continue to use the Processor if any part of it is damaged.
Unauthorized opening of the Processor, or other equipment, will
void the warranty and may compromise system performance.

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