Capt problems, Capt problems -4 – Canon IMAGECLASS D600 series User Manual

Page 94

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CAPT Problems

CAPT Problems

CAPT Problems

CAPT Problems

Problem

Cause

Solution

CAPT is not working
properly

The CAPT (Canon
PC1200/iC D600/
iR1200G) is not
selected as the default
printer driver for
imageCLASS D600
series.

Specify the CAPT (Canon PC1200/iC
D600/iR1200G) as the default driver for
the imageCLASS D600 series.

The software might not
be installed properly.

Refer to “Using the Trouble Shooter” on
page 5-8.

To check if the CAPT is installed
correctly, try printing a page from an
application. If the print fails, the CAPT is
not installed correctly. Remove the CAPT
and install it again. For more information,
see “Uninstalling the CAPT” on page 5-
10.

Cannot use Adobe Type
Manager (ATM) fonts

Adobe Type Manager (ATM) is not
supported.

Cannot print with a
printer driver other than
the Canon PC1200/iC
D600/iR1200G

The printer driver is
connected to the same
port as the Canon
PC1200/iC D600/
iR1200G printer driver.

Connect the printer driver to a port
different from the Canon PC1200/iC
D600/iR1200G printer driver.

CD-ROM Menu doesn’t
appear automatically

Autorun CD-ROM
Menu checkbox is
unchecked in the CD-
ROM menu.

Start the CD-ROM menu manually, and
check the “Autorun CD-ROM Menu
checkbox.

The “Auto insert
notification
” checkbox
is unchecked.

From the Device Manager make sure that
the “Auto insert notification” checkbox
is checked in the CD-ROM drive
Properties dialog box. For more
information, see Windows Help.

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