Before you call, Continued) – Kenmore 25351399106 User Manual

Page 25

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Before You Call

(continued)

PROBLEM

CAUSE

CORRECTION

WATER DISPENSER

Dispenser will not
dispense water.

Household water line valve is
not open.

Freezer door is not ciosed.

Ice & water filter cartridge is
clogged.

Open household water line valve. See

PROBLEM

section

iCE MAKER IS NOT MAKING ANY ICE.

Ensure that freezer door is closed.

Replace filter cartridge.

Water has an odd taste
and/or odor.

Water has been in the tank for
a period of time.

Unit not properly connected to
cold water line.

Tubing used in the househoid
water supply and installation
may affect water taste and
odor.

Wafer has a high mineral
content.

Draw and discard 10-12 glasses of water to freshen

the supply and completely rinse out the tank.

Connect unit to cold water line that supplies water to
the kitchen faucet.

For best results, use copper tubing for water

connections.

Contact water treatment plant for help.

Water pressure is
extremely low.

Cut-off and cut-on pressures
are too low (well systems
only).

Reverse osmosis system is in
regenerative phase.

Have someone turn up the cut-off and cut-on pressure

on the water pump system (well systems only).

ft is normal for a reverse osmosis system to be below

20 psi during the regenerative phase.

ODORS IN REFRIGERATOR

Interior is dirty.

Interior needs to be cleaned.

Food with strong odors is in
refrigerator.

See Care & Cleaning Chart in

Care and Cleaning

section.

Cover food tightly.

OPENING/CLOSING OFDOORS/DRAWERS

Door(s) will not close.

Door was ciosed too hard,

causing other door to open
slightly.

Refrigerator is not level. It
rocks on the floor when moved
slightly.

Refrigerator is touching a waii
or cabinet.

Close both doors gently.

Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.

Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.

Drawers are difficult to
move.

Food is touching shelf on top
of drawer.

Track that drawers slide on is
dirty.

Keep less food in drawer.

Clean drawer, rollers, and track. See Care & Cleaning

Chart in

Care and Cleaning

section.

LIGHT BULB IS NOT ON

Light bulb is not on.

Light bulb is burned out.

Light switch is stuck.

No eiectric current is reaching
refrigerator.

See Replacing Light Bulbs in

Care and Cleaning

section.

Light switch is located on side of refrigerator and

freezer liners.

See

PROBLEM

section

RUNNING OF

REFRIGERATOR.

m

O
n

C/)

25

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