Before you cali, Solutions to common problems, Before you call – Kenmore 3241 User Manual

Page 14

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Before You Cali

Solutions to Common Problems

Before

you call for service,

review this list. It may save you time and expense. The list includes common occurrences

that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Surface burners do not light.

Surface Control knob has not been completely turned to LITE. Push in and turn

the Surface Control knob to LITE until burner ignites and then turn control to
desired flame size.

Be sure gas supply valve is open.

Gas-air mixture needs a straight line to travel. Be sure burner is properly seated
in its support (models with open burners only).

Burner ports or slots are clogged. With the burner off, use a small-gauge wire

or needle to clean ports or slots.

Power cord is disconnected from outlet (electric ignition models). Be sure cord
is plugged securely into outlet.

Electrical power outage (electric ignition models). Burners can be lit manually.

See

Setting Surface Controls

in this Use & Care Guide.

Surface burner flame burns half way
around.

Burner ports or slots are clogged. With the burner off, clean ports with a small-
gauge wire or needle to clean ports or slots.

Moisture is present after cleaning. Lightly fan the flame and allow burner to

operate until flame is full. To avoid this occurrence dry the burners thoroughly
following instructions under

General Care & Cleaning.

Surface burner flame is orange.

Dust particles in main line. Allow the burner to operate a few minutes until flame

turns blue.

In coastal areas, a slightly orange flame is unavoidable due to salt air.

14

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