Before calling for service – Kenmore 911.41789 User Manual

Page 24

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BEFORE CALLING FOR SERVICE

To save you time and money, before making a service call check the list belovir for any

problem you may feel you have wilh the performance of your oven. If the problem is
something you cannot fix use the Consumer Service Numbers located at the back of this
manual.

When making any calls have the Model No., Repair Parts list,

Use and Care Manual and the Date of Purchase available.

PROBLEM

POSSIBLE CAUSE POSSIBLE SOLUTION

The display of your

control is flashing
“F” followed by a
number or letter.

Oven malfunction.

Press the

CLEAR/OFF

pad. Let the oven cool tor

1

hour and enter an oven

or cleaning operation. If
code repeats, call for
service.

Oven and oven
control will not
work.

No power to oven.

Check the circuit breaker

or fuse. Make sure the

power cord is plugged in.

The clock is in the

black-out mode.

See the "Setting Special
Features" section of this
manual.

Oven temperature
seems inaccurate.

Thermostat calibration.

See the adjustments
described following this
section.

Oven will not
unlock.

Clean cycle is not
finished.

Oven temperature must
drop below the lock
temperature before the
door will unlock.

Oven light will not
work.

a.

Light switch in off

position.

b.

Oven light bulb

burned out.

a.

Check oven light

switch on the control

panel.

b.

Check the oven light

bulb.

Oven did not
clean or results
were poor.

a.

Controls were not set

properly.

b.

Clean cycle was

interrupted.

c.

Oven was soiled

heavily.

24

a.

Check the self-cleaning

section of this manual.

b.

The normal clean cycle

should last 4 hours.

c.

Heavy spillovers

should be removed
before the cycle is set.

You can also repeat

the cycle.

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