Troubleshooting without diagnostics, Before replacing parts – Compaq XL183 User Manual

Page 54

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18 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

Troubleshooting without Diagnostics

This section provides information about how to identify and correct some common

hardware, memory, and software problems. It also explains several types of common

messages that may be displayed on the screen. The following pages contain

troubleshooting information regarding:

Carefully match the symptoms against the problem described in the tables to avoid a

misdiagnosis.

Å

WARNING: To avoid a potential shock hazard during troubleshooting procedures,
disconnect all power sources before removing the keyboard cover or the display
bezel.

Before Replacing Parts

Verify that all cables are properly connected to the parts that are to be tested.

Run Setup after connecting external devices.

Verify that all required device drivers are installed.

Verify that all required changes have been made to the CONFIG.SYS file.

Verify that all required changes have been made to the AUTOEXEC.BAT file.

Verify that all printer drivers have been installed for each application.

Audio

Memory

Battery

PC Card

CD or DVD Drive

Power

Diskette Drive

Printer

Display

TouchPad

Hard Drive

Keyboard/Numeric Keypad

Hardware Installation

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