Cisco OL-18613-01 User Manual

Do not disturb

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C H A P T E R

19-1

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

OL-18613-01

19

Do Not Disturb

The Do Not Disturb (DND) feature provides the following options:

Call Reject—This option specifies that no incoming call information gets presented to the user.
Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a
beep or display a flash notification of the call.

Ringer Off—This option turns off the ringer, but incoming call information gets presented to the
device, so that the user can accept the call.

Users can configure DND directly from their Cisco Unified IP Phone or from the Cisco Unified CM User
Options.

This chapter provides the following information about Do Not Disturb:

Configuration Checklist for the Do Not Disturb Feature, page 19-1

Introducing the Do Not Disturb Feature, page 19-2

Overview of Do Not Disturb Architecture, page 19-3

System Requirements for the Do Not Disturb Feature, page 19-3

Interactions and Restrictions, page 19-4

Installing and Activating the Do Not Disturb Feature, page 19-7

Configuring the Do Not Disturb Feature, page 19-7

How to Use the Do Not Disturb Feature, page 19-10

Troubleshooting the Do Not Disturb Feature, page 19-15

Related Topics, page 19-17

Configuration Checklist for the Do Not Disturb Feature

The Do Not Disturb (DND) feature provides the following options:

Call Reject—This option specifies that no incoming call information gets presented to the user.
Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a
beep or display a flash notification of the call.

Ringer Off—This option turns off the ringer, but incoming call information gets presented to the
device, so that the user can accept the call.

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