Replace the cover and power on the router, 9 obtaining technical assistance, Cisco technical support website – Cisco 7301 User Manual
Page 33: Submitting a service request, Obtaining technical assistance
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Replace the Cover and Power On the Router
Caution
The DC return connection to this system is to remain isolated from the system frame and chassis (DC-I).
Figure 23
Replacing the Cover
Step 1
Slide the cover under the lip on the top of the router and insert the tabs into their slots.
Step 2
Use a Phillips screwdriver to tighten the captive installation screws.
Step 3
Insert the power cables into the power receptacles on the router.
Step 4
Turn the power switch to the ON position to power on the router.
9
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides
24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive
online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do
not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues
with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service
contract but do not have a user ID or password, you can register at this URL:
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are
those in which your network is minimally impaired or for which you require product information.) After you describe your
situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the
recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located
at this URL:
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Insert cover under router lip
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Captive installation screws
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