Talkswitch 24-CA User Manual
Talkswitch 24-ca talkswitch 48-ca/cva, Release 4.0
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Table of contents
Document Outline
- Table of Contents
- Preface
- Chapter 1: TalkSwitch Installation
- 1.1 TalkSwitch package contents
- 1.2 Configuration software system requirements
- 1.3 Unit front panel
- 1.4 Unit back panel
- 1.5 Installing the configuration software
- 1.6 Initial configuration
- 1.7 Connect TalkSwitch to a network or a PC
- 1.8 Connecting devices
- 1.9 Networking TalkSwitch units on a LAN
- 1.10 Installing a memory card
- 1.11 Upgrading TalkSwitch Units
- 1.12 What the flashing lights mean
- 1.13 Verifying the connections
- Chapter 2: TalkSwitch configuration
- 2.1 System Configuration
- 2.2 System Information
- 2.3 Voicemail
- 2.4 Call Handling
- 2.5 Call Back/Call Bridge
- 2.6 Options
- Chapter 3: Using TalkSwitch
- 3.1 In the Office - Receiving calls with or without the auto attendant
- 3.2 In the Office - Making and receiving calls using an analog phone
- 3.2.1 Making calls from a local extension without direct line access
- 3.2.2 Receiving calls at a local extension
- 3.2.3 Placing calls on hold at a local extension
- 3.2.4 Transferring calls from an extension
- 3.2.5 Transferring calls from a local extension to an external phone
- 3.2.6 Parking and retrieving calls at a local extension
- 3.2.7 Queuing and retrieving callers
- 3.2.8 Using call waiting
- 3.2.9 Conference calling
- 3.3 In the Office - Making and receiving calls using an IP phone
- 3.3.1 Making calls from a local IP extension (IP phone)
- 3.3.2 Receiving calls at a local IP extension
- 3.3.3 Hold and transfer
- 3.3.4 Call park - Parking and retrieving callers
- 3.3.5 Queuing and retrieving callers
- 3.3.6 Using the TalkSwitch call waiting feature
- 3.3.7 Conference calling with TalkSwitch
- 3.4 Making and receiving calls using VoIP
- 3.5 Using regular or IP phones connected in parallel to TalkSwitch
- 3.6 Modems and telephone line access
- 3.7 Out of the Office - Receiving calls with call forwarding (analog and IP)
- 3.8 Using the voicemail system
- 3.9 Music on hold
- 3.10 Mode switching options
- 3.11 Out of the Office - Making calls with call Back and call bridge
- Chapter 4: Call detail record (CDR) logging
- Chapter 5: VoIP information
- 5.1 Introduction to VoIP
- 5.2 Optimizing Your IP Network for VoIP
- 5.3 Setting up a VoIP network
- 5.4 VoIP Configuration
- 5.5 FAQ
- 5.6 VoIP network administration form
- 6.1 Troubleshooting
- 6.2 Support
- Appendix A: Functions and Commands
- Appendix B: TalkSwitch and Telephone Company Calling Services
- Appendix C: TalkSwitch and Power Interruptions
- Appendix D: Safety and Regulatory Information
- Appendix E: TalkSwitch One-Year Warranty and Return Policy
- Appendix F: Specifications
- Appendix G: Copyright and Licensing Notices
- Appendix H: Home/Office Wiring Guide
- Glossary
- Index