Network settings, Support, Statistics – Canon AXIS 1650 User Manual

Page 46

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Print Server Management and Configuration

46

AXIS 1650 User’s Manual

Network Settings

From the Network Settings page you can set all parameters that control

the network traffic to and from the AXIS 1650. You can enable or disable

any of the supported network protocols and fine-tune the parameters.

Changing Network Settings

To change the print server’s network settings, select Admin | Network
Settings | Detailed View
. For additional information, see “Setting Network
Protocol Parameters”
on page 49.

Support

From the Support page you can receive help to resolve any installation or

print problems that might occur. If your problems persist, the Support

page allows you to produce a Server Report. The Server Report includes

the settings of the AXIS 1650, information about your connected printer

as well as the current network settings. The Server Report is of great value

for support assistance, so please mail, email or fax it to your support

channel together with a detailed problem description.

Troubleshoot and Upgrade

If you cannot successfully install your print server, please try the

troubleshooting instructions to solve your installation problems. The

troubleshooter is started by clicking the Troubleshooting steps link. If

you still cannot print satisfactorily after performing the troubleshooting

instructions, please produce a Server Report and contact your local

supplier.

Server Report

A Server Report is a document containing technical information about

your print server and the connected printer. This report is of great value

for support assistance, so please produce a Server Report and mail, email

or fax it to your support channel together with a detailed problem

description. Click the Server Report link to prepare your Server Report

and problem description to Axis Communications Support team:

You must have an e-mail account and an e-mail program set up on your

computer. It is also important that you include the entire Web page in the

mail and not just a link to the page.

AXIS Online Services

Click the print server product page to receive information about your

print server model. The product page, available on the Axis Web Site,

offers you up-to-date information, print server manuals, FAQs, software

updates and technical support, etc.

Contact Information

If you need to contact any Axis distributor or local office, please click the

Axis distributor or office link.

Statistics

The Statistics page displays information about the network traffic to and

from the AXIS 1650 as well as information about servers and services

that are connected or associated with the AXIS 1650.

Network Statistics

Click the Network Statistics icon to display a list of statistical

information about the data traffic to and from the print server.

Network Connections

Click the Network Connections icon to display a list of servers and

network services that currently are connected to the print server and the

status of each connection.

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