Cisco OL-6640-01 - Manual

C H A P T E R
7-1
Cisco IP Phone Services Application Development Notes
OL-6640-01
7
Troubleshooting Cisco IP Phone
Service Applications
This chapter contains the following sections:
• Troubleshooting Tips
• XML Parsing Errors
• Error Messages
Troubleshooting Tips
The following tips apply to troubleshooting Cisco IP Phone service applications:
Tip Microsoft Internet Explorer 5 or higher can display the XML source with its
default style sheet.
Tip Understand that standard IP troubleshooting techniques are important for HTTP
errors.
Tip Externally verify name resolution (Phone has DNS set).