Cisco 7971G-GE User Manual

Page 6

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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

7-6

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

OL-12232-01

Checksum Error

Downloaded software file is corrupted. Obtain a new copy of the phone

firmware and place it in the TFTPPath
directory. You should only copy files
into this directory when the TFTP
server software is shut down,
otherwise the files may be corrupted.

CTL Installed

A certificate trust list (CTL) file is
installed in the phone.

None. This message is informational
only.

For more information about the CTL
file, refer to Cisco Unified
Communications Manager Security
Guide
.

CTL update failed

The phone could not update its
certificate trust list (CTL) file.

Problem with the CTL file on the
TFTP server.

For more information, refer to Cisco
Unified Communications Manager
Security Guide
.

DHCP timeout

DHCP server did not respond.

Network is busy—The errors
should resolve themselves when
the network load reduces.

No network connectivity between
the DHCP server and the
phone—Verify the network
connections.

DHCP server is down—Check
configuration of DHCP server.

Errors persist—Consider
assigning a static IP address. See
the

“Network Configuration

Menu” section on page 4-7

for

details on assigning a static IP
address.

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

Message

Description

Possible Explanation and Action

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