Cisco 7971G-GE User Manual

Cisco Handset Cordless Phone

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7-1

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

OL-12232-01

C H A P T E R

7

Viewing Model Information, Status,
and Statistics on the Cisco Unified
IP Phone

This chapter describes how to use the following menus and screens on the
Cisco Unified IP Phone 7970 Series to view model information, status messages,
network statistics, and firmware information for the phone:

Model Information screen—Displays hardware and software information
about the phone. For more information, see the

“Model Information Screen”

section on page 7-2

.

Status menu—Provides access to screens that display the status messages,
network statistics, and firmware versions. For more information, see the

“Status Menu” section on page 7-3

.

You can use the information on these screens to monitor the operation of a phone
and to assist with troubleshooting.

You can also obtain much of this information, and obtain other related
information, remotely through the phone’s web page. For more information, see

Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely.”

For more information about troubleshooting the Cisco Unified IP Phone 7970
Series, see

Chapter 9, “Troubleshooting and Maintenance.”

This chapter includes these topics:

Model Information Screen, page 7-2

Status Menu, page 7-3

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