Chapter 13, Hospitality services, Types of telephones – Nortel Networks T7316 User Manual

Page 137: Chapter 13 hospitality services, Programming hospitality features

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137

Telephone Features Programming Guide

Chapter 13
Hospitality Services

Hospitality Services (HS) is a group of features that allows small to medium-sized facilities such
as hotels, motels, or hospitals to control special features on their internal telephones.

In a hotel setting, for instance, guests and administration gain improved services through
immediate access to basic functions such as:

wake-up service or reminders

accurate tracking of the room service requirements

control over telephone call privileges

Types of telephones

Telephones in your system are assigned as one of three types:

Programming Hospitality features

(Unified Manager Programming)

In the Unified Manager you can specify settings for expired alarms, otherwise, alarms are set from
room telephones.

You also use the Unified Manager to assign telephones to room numbers, and determine if a
password is required to use the set features.

Common set

This telephone can be located in a lobby, office, or common area not
associated with a room. A common set does not have access to all of the
HS features.

Room set

This is a telephone that is assigned to a specific location, and has
specific call privileges and housekeeping notes.

You need to start a Unified Manager session to assign a Room set to a
room. You can assign up to five telephones to the same room. All five
telephones share the same room number. For more information about
programming using Unified Manager, see the Business
Communications Manager Programming Operations Guide
.

Hospitality Services
(HS) admin set

This telephone is any two-line display telephone in the system.

You can program an HS admin set to require a user to enter the Desk
admin password before accessing HS admin features. For more
information about programming an admin set, see the Business
Communications Manager Programming Operations Guide
.

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