What line indicators mean, Information about call display, Viewing call information for a specific call – Nortel Networks T7316 User Manual

Page 35

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Chapter 2 Answering calls

35

Telephone Features Programming Guide

What line indicators mean

Information about call display

If you subscribe to Call Display services from your local telephone company, one line of
information about an external caller appears on the display after you answer a call. Depending on
the setting and the external information available, either the caller name or telephone number
appears on the display. When you transfer an external call to another telephone in your system, the
same information appears on the recipient’s telephone display.

Depending on the services you subscribe to, Call Display information can contain up to three
parts:

the name of the caller

the number of the caller

the name of the line in your system that the call is on

For each telephone, you can determine which information appears on the display first.

Call Display information becomes available between the first and second ring of an incoming call.
If you answer before the Call Display information appears on your display, press ≤°⁄⁄ to
view the line number or line name. To use logging features with Call Display, see

“Call log” on

page 93

.

Viewing call information for a specific call

Call Information allows you to see information about incoming calls. This information is more
detailed than the Call Display information you can receive automatically. For external calls, you
can see the caller name, telephone number, and the line name. For an internal call, you can see the
caller name and the internal number. You can see information for ringing, answered, or held calls.

Call Log shows the same information as Call Information, with the date and time of the call, and
the number of times the caller called.

Flashing on and off for
equal lengths of time

There is an incoming call on the line.

Flashing on and off more
quickly

You have placed a call on hold.

Flashing on for longer
than off

A person has put a call on hold on that line.

On, but not flashing

You are connected to the call on that line or the line is in use.

Off

The line is free.

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