View call information before or after answering, View call information for a call on hold, Priority call – Nortel Networks T7316 User Manual

Page 36: Make call display appear automatically, Change which call information a ppears first

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36

Chapter 2 Answering calls

P0937240 03.1

View call information before or after answering

To find out who is calling or to view information about your current call:

1

Press ≤°⁄⁄.

2

Press £ or VIEW for more information about an external call.

Call Display information appears between the first and second ring of an incoming call. If you
answer before the Call Display information appears on your display, and you press ≤°⁄⁄,
you see only the line number or line name.

View call information for a call on hold

To view the call information for a call that is on hold:

1

Press ≤°⁄⁄.

The display shows

Select a call.

2

Select the line on hold. Information about the call appears on the display.

3

Press £ or VIEW

to display more information about an external call.

Make call display appear automatically

(Unified Manager Programming)

Each telephone that rings for an external line can show Call Display information for that line. After
answering a call, Call Display information appears on the display of the telephone that answered
the call. Your installer or customer service representative can program telephones to have
automatic Call Display.

Change which call information a ppears first

(Unified Manager Programming)

If the information is not available from your telephone company, you can see

Unknown name

or

Unknown number

on the display. If the caller blocks that information you can see

Private name

or

Private number

on the display.

You need to start a Unified Manager session to program this feature. For more information about
programming using Unified Manager, see the Business Communications Manager Programming
Operations Guide
.

Priority call

If you receive a priority call and your telephone has no free internal line buttons, you cannot
transfer the priority call, you must accept it or release it.

Note:

If your telephone automatically shows Call Display information for a call, press

≤°⁄⁄ before you press £ or VIEW for more information about the call.

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