Nortel Networks T7316 - Manual (Page 40)

40 Chapter 2 Answering calls
P0937240 03.1
Group Pickup
Your system can support nine pickup groups. If your telephone has been assigned as a member of a
pickup group, you can pick up a call that is ringing at any telephone in your pickup group.
Press ≤‡fi to pick up.
You cannot use Group Pickup to retrieve a camped call.
With more than one incoming call at a telephone in a pickup group, a call ringing on an external
line is answered first, followed by calls on the prime line, and last, calls on intercom lines.
Pickup group prompts
When you use the group pickup feature, you may receive one of these prompts:
Change a pickup group (Unified Manager Programming)
To place and retrieve telephones in and out of pickup groups, you need to start a Unified Manager
session to program the feature. For more information about programming using Unified Manager,
see the Business Communications Manager Programming Operations Guide.
Trunk Answer
Trunk Answer (≤°‚‚) allows you to answer a ringing call in any area in the system from
any telephone in the system. The line you are answering does not have to appear or ring at the
telephone you are using.
Trunk Answer works only with calls that are ringing on lines for which a Ringing Service schedule
is active, and if your installer or customer service representative enabled Trunk Answer for that
schedule. If there is more than one incoming call on lines in a Ringing Service, the Trunk Answer
feature picks up the external call that has been ringing the longest.
You are connected to the telephone that made the call you are trying to
pick up. This display appears if you are on a call to a colleague, your
colleague dials the number of a telephone in your pickup group, and
you try to pick up that call.
There is no call to pick up, or the call has been answered
or
you have tried to pick up a call on a person’s private line.
Enter the internal number of the telephone that is ringing. You can use
an internal autodial button to do this.
If you decide not to answer a ringing call after you have activated
Directed Pickup, press ≤.
Already joined
Pickup denied
Pickup: