Trunk answer prompts, Answer dns – Nortel Networks T7316 User Manual

Page 41

Advertising
background image

Chapter 2 Answering calls

41

Telephone Features Programming Guide

Trunk Answer prompts

When you use the trunk answer feature, you may receive one of these prompts:

Answer DNs

(Unified Manager Programming)

Your installer or system administrator can program a telephone to provide automatic call alerting
and call answering for other telephones in the system. The DNs of the other telephones are referred
to as Answer DNs. You can assign a maximum of eight answer DNs to a telephone.

Every Answer DN you assign to the telephone automatically designates an appearance on the
answer telephone beside an answer key with an indicator. Label the answer keys to identify the
telephone with a name or DN.

On the answer telephone, an indicator beside the answer button lights when a call comes in from
the original telephone. When the call is answered, the indicator disappears on the non-answering
telephone, freeing that line for another call. When incoming call traffic increases, the calls can
route to a Hunt Group to optimize call handling. For more information about Hunt Groups see

Chapter 12, “Hunt Groups,” on page 133

.

Mobility sets: For portable systems, such as Companion, DECT, T7406 and NetVision telephones,
you can twin desk sets with the portable sets by assigning one or more Companion, DECT, T7406
or NetVision portable DNs to a desk telephone Answer DN. Companion, DECT and NetVision
portable handsets do not have answer buttons, so you can only assign one originating telephone to
each telephone. If you want to share a portable telephone among users, use the Call Forward
feature to temporarily call forward a desk telephone DN to the portable handset.

For more information about programming Answer DNs, see the Business Communications
Manager Programming Operations Guide
.

You have tried to pick up a call on a private line.

The call that is ringing is on a line that is not in a Ringing Service.

Note:

More than one attendant can have an Answer DN assigned for the same telephone,

allowing two or more attendants to handle calls for a busy person.
Each telephone can handle calls for up to eight other people using a separate Answer DN
for each person.

Warning:

DECT security notice.

Ensure that your DECT handset is set to answer calls manually. Otherwise, if a call is
forwarded to the handset with appearance only, the handset will answer the call with no
indication to the user that the line is open.

Line denied

Pickup denied

Advertising
This manual is related to the following products: