Answer keys, Table 4 – Nortel Networks T7316 User Manual

Page 42

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Chapter 2 Answering calls

P0937240 03.1

Answer keys

The indicator buttons on your telephone that are assigned to answer DNs are called answer keys.
Your system administrator defines a system-wide level of call access to any designated answer
keys. The level of access determines which types of calls appear on the answer keys.

Table 4

shows the three Answer key levels.

For more information about programming Answer keys, see the Business Communications
Manager Programming Operations Guide
.

T7100, Companion, DECT, and NetVision telephones have no display keys, therefore they cannot
be assigned Answer keys.

You cannot make calls using Answer keys.

If two or more calls are ringing at a telephone, the first call appears on the answer telephone
Answer key. Any additional calls appear on intercom buttons, if they are available.

Table 4

Answer keys

Answer keys

Basic

Enhanced

Extended

All calls except

X

X

X

Prime set call capture

X

X

Call forwarded calls

X

Other answer key calls

X

Priority calls

Voice calls

Ringing service

X

Callbacks

X

Line transferred calls

X

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