Chapter 6, Forward your calls, Call forward – Nortel Networks T7316 User Manual

Page 77: Cancel call forward, Override call forward, Chapter 6 forward your calls

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77

Telephone Features Programming Guide

Chapter 6
Forward your calls

If you leave your desk but want to receive calls at another location, you can forward your calls to
an internal or external telephone. You can also use Call Forward to automatically forward calls to a
voice mail system.

Call Forward

When you use the Call Forward feature code, all calls go to the destination you select, regardless
of Forward on busy (CFB) and Forward no answer (CFNA) feature programming.

To forward calls:

1

Press ≤›.

2

Enter the number of the telephone to which you want your calls forwarded.

To forward your calls to an external destination you must enter the route plus the dialing digits of
the external telephone. For example, if you need to dial 9 for external calls, then you must enter
9 plus the dialing digits to forward your calls to an external number.

Alternatively, you can use Line Redirection to forward calls outside the system. Line Redirection
takes priority over Call Forward.

Cancel Call Forward

Press ≤£› to cancel Call Forward.

If the telephone to which you forwarded your calls does not have the same external lines as your
telephone, the forwarded calls appear on intercom buttons.

Forwarded calls do not ring but the line indicator flashes on the telephone. You can answer the call
by pressing the button next to the flashing indicator.

Override Call Forward

When you call a person who has Call Forward to your extension, your call rings at that person’s
telephone.

Note:

If you set up forward loops from one telephone to another in a circle, this can result

in unanswered calls at any location.

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