Cisco IP Phone 7941 - Manual (Page 4)

Place a Call on Hold
To place a call on hold while on the call, press the Hold soft key.
To retrieve a held call:
Press the Resume soft key.
If multiple calls are on hold, use the Navigation button to select the desired call then press Resume.
If multiple lines are on hold, press the line button for the line that you want to pick up.
An active call is automatically put on hold when you retrieve a previously held call.
Note Because the hold feature can generate music or beeps, avoid using hold when dialed into a remote
conference system. Simple three-party conferences that are created locally on your phone can safely be
placed on hold without introducing music or beeps into the conference.
Mute a Call
To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear
you.
To deactivate the mute function, use one of the following methods:
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• Press the Mute button again.
• Lift the handset if you are using mute with the speakerphone.
Note The Mute feature does not generate music or beeps.
Manage Call Waiting
If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing
indicator light on the handset rest, depending on the configuration of your phone.
To answer the new call on the same line, use the following method:
Press the Answer soft key to answer the call.
The active call is automatically put on hold.
To switch between calls:
1.
Use the Navigation button to select the caller you want to speak with.
2. Press the Resume soft key to reconnect to the call.
Your current call is automatically put on hold when you retrieve a previously held call.
For calls on separate lines, you may press the Line button for the incoming call.
The call on the other line is automatically put on hold.
To return to the original call, press the Line button associated with the original call.