Eurocom P180HM Leopard 2.0 User Manual

Page 214

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Troubleshooting

8 - 12 Problems & Possible Solutions

8

No sound can be heard
through an HDMI
connected display
device.

You have not configured the HDMI audio output. See

“HDMI Audio Configuration” on page B -

18

.

You have a RAID
enabled and the system
will not boot to Windows.

You may need to recover the RAID volumes.

1.

As the computer starts up press Ctrl + i to enter RAID configuration menu

2.

If the RAID volume’s Physical disks are marked in red, then press 4.Recovery
Volume Options
.

3.

If you cannot access 4.Recovery Volume Options (i.e. it is grayed out) then press
5.Acceleration Options.

4.

Press Enter and return to the main menu, then press 4.Recovery Volume
Options
.

5.

Follow the on screen instructions to recover the Physical disks.

6.

If only one of the physical disks now appears green, then press 6.Exit to save the
changes and exit and boot to Windows.

7.

When Windows is loaded run the Intel® Matrix Storage Console from the Intel®
Matrix Storage Manager
in the Programs/All Programs menu.

8.

Click View > Advanced Mode.

9.

Right-click on the RAID volume and select either Verify Volume Data or Verify
and Repair Volume Data
.

10. The verification or verification and repair process will run and display progress.
11. A dialog box will display the final status of the verification or verification and repair

status.

Problem

Possible Cause - Solution

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